[Resolved] Bharat Sanchar Nigam [BSNL] — My landline stopped working wef 13/8/2016

ashis k

from Jamshedpur, Jharkhand

Address:	831001
Website:	BSNL LANDLINE AND BROAD BAND SERVICES

Dear sir

With due respect i like to inform you that my landline (frequently receiving no dial tone) along with my broadband services (getting interrupted services) is not working properly. my complaint docket no is [protected] dt 13/08/2016. though i met s. d. o landline in his office with my telephone sets (my set is checked and found no fault) and i have changed the connector (as advised by s. d. o) i got no solution. my telephone is not working properly. this is not the first time that i am getting interrupted services, in previous days also i got the same problem you can check it from the docket no generated in your system.
I don’t know why my landline along with broadband services not working properly. as an old subscriber of bsnl i like to stay with bsnl but too much disturbances can make me think to change my service provider.

Thanking you

A k dutta
Land line no:[protected].
Bistupur, jamshedpur.

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Aug 31, 2016

Complaint marked as Resolved

It took a few days the telephone lines man came and found that the fault was in telephone pole connection and thus my problem resolved. Thank you. The assistance provided by you is admirable.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.