Bharat Sanchar Nigam [BSNL] — Non refund of security refund against surrendered land line telephone

Address:	713101
Website:	www.bsnl.com

To
The appropriate authority
BSNL

SUB: Complaint against delay of refund on account of registration fee deposited during landline
telephone connection.

Sir,
This is to inform you that the landline telephone bearing no.[protected] under my name (SUPRIYA SAMANTA) have been surrendered maintaining all formalities as per rule. However, after a lapse of more than a year, the registration fee amounting to Rs. 2000/- has not yet been refunded. All the relevant documents have been attached herewith for ready reference.
In this reference, I would urge you to arrange for payment of the aforementioned refund amount after being adjusted with the last bill and also the interest accrued due to the delay. I will be very pleased if you kindly make the necessary arrangement of debiting the net amount payable to my SB A/C No. [protected] at SBI Burdwan, Main Branch (IFSC SBIN0000048).
Also, at this point it is very relevant to mention that the spelling of my name in the bank account (Supriyo Samanta) is different from the name under which my connection was held (Supriya Samanta). In this regard, I have attached a photocopy of the affidavit clearly stating that the two people are one and the same. This is to avoid any unwanted deterrent towards the transfer of the refund.
Thanking you in anticipation,
Yours Truly,

Supriyo Samanta
Customer Id. [protected]
[protected]