Bharat Sanchar Nigam [BSNL] — Ping above 300 for 10km radius

Address:	590005
Website:	www.bsnl.in

Hello sir, I am Pratik N from Vaze Galli, Vadgoan, Belagavi, Karnataka, India, . Now the problem I am facing is about the ping. As Far As My Knowledge is the ping for a server in radius of Belagavi, should be maximum 3ms ping, but for my connection its at a height of 308ms to the same server.
faq: [that you may ask] 1: End all the downloading/ internet resource hungry programs, already done don't bother.
2: the modem is just 40 cms away from my CPU, so its not the distance.
3: The wires that I use are all cat5 and new ones, so not the quality also.
4: I do have a adsl splitter with a telephone beside my modem;

SO that means you guys are providing a bad service to your customers, the above is just one example, I have various examples like this.
I need to know why this is happening and why is there so much of packetloss only for BSNL customers.
I have the right to Information;
Thank you;
Pratik N