Bharat Sanchar Nigam [BSNL] — Poor broadband service

Address:	Firozabad, Uttar Pradesh, 283203
Website:	BSNL

Hi

We have been using bsnl broadband service for a year, and it have always been unsatisfactory. We have always called the service providers in our district for getting the speed or the broadband connection better, but it's like as if they are uninterested in providing us with better service, we have even called the SDO of BSNL office in our district but the service have not changed instead its getting worst, we feel so helpless that how and where to complaint to get a better service from your ridiculously useless department of BSNL broadband service.
If the service doesn't chane we would want a refund for all the months we have paid for the plan without even using it.