Bharat Sanchar Nigam Limited [BSNL] Customer Care

Bharat Sanchar Nigam Limited [BSNL] Customer Care

Bharat Sanchar Nigam Limited

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Tollfree:
1800 180 1503 (Mobile)
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57
39
1800 345 1500 (Landline)
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41
26
1800 425 1957 (BSNL MPLS VPN)
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6
7
1800 180 1502 (WLL)
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8
11
1800 345 1504 (BSNL Broadband)
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18
21
Phone:
+91 11 2332 7117
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9
7
+91 80 2213 3200
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7
5
Webpages:
Customer Care

Helpdesk

Feedback Form

F.A.Q.

Broadband Feedback

View More Information...
Satisfactory Rating
1%
Complaints
9971
Responses
0
Resolved
33
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Bharat Sanchar Nigam Limited [BSNL] related photos (486)

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Bharat Sanchar Nigam Limited [BSNL] Customer Care related pictures (486)

Bharat Sanchar Nigam Limited [BSNL] Complaints & Reviews

Bharat Sanchar Nigam Limited [BSNL] — 9442210945 - amount is not credited in main balance despite confirmation message

 shiv1256 on Feb 9, 2016
On 17/01/2016., I recharged my bsnl no. with Rs.110 Full TT two times by using my mobikwik wallet. I received confirmation message from bsnl. But when checked *123#. The amount was not credited in main balance. I called the customer care. They asked me to wait for 7 days citing that their server is down. After 10 days i called their customer care. Now they told me to contact mobikwik as they do not have any information regarding the transactions. So far nothing happened. This clear case of looting the customer....
Complaint comments  Read comments Complaint category Mobile Service Providers

BSNL — Telephone and broadband dead

 binoymon on Feb 9, 2016
Sir

I am very sad to complaint you about BSNl landline, The phone(0467-2233158) is dead since 18/05/ 2014 . We gave written complaint in BSNL kanhangad, BSNL periya, and informed them as well.
They said us to make some advance payment . We made some payment of RS.2400 in Telecom Exchange Udma (an officer Mrs. Omana said to make payment).
Please look into matter and do necessary help
my contact no.91 9526644373


Thanking You in advance...
Complaint comments  Read comments [1]Complaint category Telecommunications

BSNL — About portability

 zhn6162 on Feb 9, 2016
I own a bsnl mobile no. and i wanna switch it to another company while keeping the number. but bsnl is not processing anything forward on my application. i have applied for portability so many times but it is just a waste of time and money. Now i cant port the number unless bsnl does its job. damn bsnl....
Complaint comments  Read comments Complaint category Mobile Service Providers

BSNL — Mobile no. portability

 zhn6162 on Feb 9, 2016
I wanna port my bsnl mobile no. but bsnl is not processing anything forward on my application. i am applied 3 times for portability but it is wasting my money and i am stuck with bsnl. bsnl services are highly careless and hopleless....
Complaint comments  Read comments Complaint category Mobile Service Providers

BSNL — Less speed

 abverma1951 on Feb 8, 2016
As per my plan 999 the speed of broadband is to b 25 mbps but acually it is about 128 to 540 kbps which is very low .
Ankit Verma Phone 07552621087...
Complaint comments  Read comments Complaint category Broadband

Bharat Sanchar Nigam Limited [BSNL] — Non availability of service (Telephone/internet-broad band service) since last 8 day

 Mohammed Yunus memon on Feb 8, 2016
My Broad band as well as Telephone service is not available since last eight days(01.02.2016).Even after my repeated requests and followup no turn up the matter. Sh. Mahto SDO not responding by any way. Even he is not picking the phone/ Cell. No one authority taking any initiative to solve the problem. Matter so critical as all the services are NET BASED....
Complaint comments  Read comments Complaint category Telecommunications

BSNL — Mobile bill november 2015

 kailash kewalramani on Feb 7, 2016
Mobile No. 9413396326
account no. 130447217
Mobile bill not received for nov.2015
kindly arrange to send on my e mail id kailash.kewal.ramani@sbbj.co.in...
Complaint comments  Read comments Complaint category Mobile Service Providers

BSNL — Tower required

 chethan chethan on Feb 7, 2016
New tower requred . in sullia tq devachalla post valthaje village . all people use bsnl mob . but mob signal not cover this area . plz 400 member used bsnl mob, . pls requred the mob tower...
Complaint comments  Read comments Complaint category Mobile Service Providers

BSNL — Service glitch and employee rude behavior

 BlackWolf on Feb 6, 2016
I'm a user of BSNL WiMAX service, my WiMAX wasn't working from the last 3 days, for which I've complained to BSNL customer care, and then I call the respective BSNL office Gurgaon and the JTM officer of my area Mr. Manoj (farukhnagar). I even visited this site thrice but he wasn't there. I called him almost 12 -15 times but he gave me lame excuses, like he is going for a meeting, he has stone problem and he is in hospital for his operation, and on the next day he said he was on leave, and instead of talking himself he gave his mobile to some lady. His number is +919416220319. From the last 3 days,...
Complaint comments  Read comments Complaint category Telecommunications

Bharat Sanchar Nigam Limited [BSNL] — Bsnl network not working

 Bulu Dutta on Feb 6, 2016
I am from Barasat, District-North 24 pgs, State-West Bengal, Pin-(kolkata)700127. My Bsnl mobile number is (+91)9432498395 and it has no connection. I am facing this problem from 5.02.2016. My Bsnl mobile number has no network. Please solve this problem urgently...
Complaint comments  Read comments Complaint category Education

BSNL — Bsnl wimax no signal

 Legend Rio on Feb 5, 2016
From 2 month internet is very bad condition and from 2 days ago at least 5-6 hrs no signal and today from morning my internet is dead, I'm seriously done for this is my last request solve this problem if it not solve I will remove bsnl connection by tomorrow.

I try to contact 1800 180 1502 after 1 hrs try I reach to them but they said call at this number 1503 I asked them only 1503 they didn't reply and cut my phone then I try to call 1503 I get reply from computer we can't reach right now after few tries I dial 1800 180 1503 and I get reply kripya aap 0 hata kar call kare I mean...
Complaint comments  Read comments Complaint category Internet Services

BSNL — Lost mobile n sim

 j p Lakhotia on Feb 4, 2016
Hello Sir,

Please block my sim. My phone number is 9413582529. I have lost my mobile and the sim is still active. please do the needfull and kindly send a confirmation mail back to me to the above email id.

Thanks,
J p lakhotia...
Complaint comments  Read comments Complaint category Other

Bharat Sanchar Nigam Limited [BSNL] — Not giving connection

 alwin96 on Feb 4, 2016
My is nearly 1.5 km away from the bsnl office Dalli-rajhara. Still they says they cant give connection to me.They says that it is impossible to give broadband connection to my house, which is in the main road of old market dalli rajhara.
Not only i am facing this problem all people who want there connection in old market is facing this problem....
Complaint comments  Read comments Complaint category Internet Services

CellOne — Wrong billing

 makwadekar1972 on Feb 4, 2016
I am user of cellone Maharastra since last several years, my averge bill never exceed 700/- but the current bill this month i.e. Feb2016 they claimed it as 1690/- which is next to impossible.
I have serious issue against them as I have one add on number on this which have limit of 500MB usage for which I pay 75/- and normally when the limits ends they stop net but here they claims that usage is too much.. I need TRAI to look into this as Cellone callcenter never attend any calls nor answer such queries. I will be lodging complaint with TRAI for the same as well.
But I am confident...
Complaint comments  Read comments Complaint category Telecommunications

BSNL Prepaid GSM — Bsnl making fool

 pk202 on Feb 4, 2016
Bsnl making fool
i am pawan from maharashtra nagpur i just port my sim 3days ago airtel to bsnl nu is 7057521456 and as per bsnl plan rs 182 get 1GB data and free channels in bsnlhellotv.in after i recharge 182 i got 1gb data but i did not recive any free channels on bsnlhellotv, i tried 4-5 times in bsnl and every time customer care executive told the system is down they cant able to give info, bsnl making fool its cheating...
Complaint comments  Read comments [1]Complaint category Internet Services

BSNL — Hungama deactivation

 Jose Lawrence on Feb 3, 2016
Ihave been charged asumofRs.410in the bill no.489329578_06_01_2016 towards one time charges againstbsnlhungama movies.music.gamesondemand. please deactivate my hungama plan....
Complaint comments  Read comments [1]Complaint category Broadband

Bharat Sanchar Nigam Limited [BSNL] — Refund delay

 Magisetty Harikrushna on Feb 3, 2016
I disconnected my broadband on 05/January/2015. After that every month enquired about refund.
But four months back they said ceque issued but lapsed.
Again I requested for fresh cheqque.
Till there is no responce about that.
BSNL Anantapur not responding properly.
Custermer ID: 4021034342
Account No. 9034900482
Phone No. 08554 245975...
Complaint comments  Read comments [1]Complaint category Broadband

BSNL — Rudely behaviour of staff

 Sukhz Maan on Feb 1, 2016
Respected Sir, I Am Singh From Talwandi sabo Dist : Bathinda : Punjab I am calling Alok sahu mobile no 9463303007 at 3.02 PM on 01/02/2016 thats provide by BSNL helpline center 18001801503 . I am calling for collect information regarding how to convert rajsthan state BSNL mobile number in to punjab state with proper info id proof and process of change inter state number he was not provide proper information and cut the phone even i try again after few second he was told me : "SAB KUJ BATYA TU DIYA ABB KYA CHAIYE " and I say am reguler coustumer of BSNL you are posted for provide proper services...
Complaint comments  Read comments Complaint category Telecommunications

Bsnl Hungama Service — Deactivation of hungama service

 Adheesh Agarwal on Feb 1, 2016
I want to deactivate my Hungama service on (my no STD CODE (01376) 236054) plz deactivate it as soon as possible.If further amount will be added I'll not be liable to pay for your bill....
Complaint comments  Read comments Complaint category Broadband

BSNL — They are not refund the rupees

 yogeshpaparkar on Jan 31, 2016
I recharge 107 rupees online on my bsnl no. 9423263363. I get deducted message from SBI. Then I call to Bsnl they tell the recharge is not done the rupees of 107 are refund within 7 days but till date I donot get rupees. Even the online complaint from bsnl web is also not submit & they are not solve this problem...
Complaint comments  Read comments Complaint category Mobile Service Providers

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