Bharat Sanchar Nigam Limited [BSNL] Customer Care

Bharat Sanchar Nigam Limited [BSNL] Customer Care

Bharat Sanchar Nigam Limited

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Tollfree:
1800 180 1503 (Mobile)
Loading...
59
40
1800 345 1500 (Landline)
Loading...
42
27
1800 425 1957 (BSNL MPLS VPN)
Loading...
6
7
1800 180 1502 (WLL)
Loading...
8
11
1800 345 1504 (BSNL Broadband)
Loading...
18
22
Phone:
+91 11 2332 7117
Loading...
9
7
+91 80 2213 3200
Loading...
7
5
Webpages:
Customer Care

Helpdesk

Feedback Form

F.A.Q.

Broadband Feedback

View More Information...
Satisfactory Rating
1%
Complaints
9990
Responses
0
Resolved
33
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
TwitterFacebookGoogle+

Bharat Sanchar Nigam Limited [BSNL] related photos (488)

Complaints with pictures are more trusted and informative    View all

Bharat Sanchar Nigam Limited [BSNL] Customer Care related pictures (488)

Bharat Sanchar Nigam Limited [BSNL] Complaints & Reviews

Sort by:

Bharat Sanchar Nigam Limited [BSNL] — Bsnl broadband not working from 20+ days himachal pradesh

 Kaypeee on Feb 12, 2016
This is to complaint about BSNL broadband service in himachal pradesh, they are taking full amount of broadband but giving speed as slow as 2g network, i.e maximum 10-15kb/s download speed, on plan of 512kbps and on even higher plans too. I have complaint to all officials but no one helps, all says " piche se problem hai hum kuch nahi kr sakte " but when it comes to bill payment they take full amount, whats the use of this kind of service, even 2g netwrk works better than it, hope you can help out, will wait for your support.
Thanks in advance...
Complaint comments  Read comments Complaint category Broadband

Bharat Sanchar Nigam Limited [BSNL] — MNP- sim not activated after 24 hours and the customer care number just keeps repeating the same menu

 Dinesh1414 on Feb 12, 2016
Sim not activated after 24 hours and the customer care number just keeps repeating the same menu. Even when the customer care executives answered hours ago they just gave some stupid excuse and hung up....
Complaint comments  Read comments Complaint category Mobile Service Providers

Bharat Sanchar Nigam Limited [BSNL] — Landline bill payment

 Dhruv Shah12345 on Feb 12, 2016
Dear sir
Today morning i payed my landline bill of 773 using billdesk gateway but bill payment was unsuccesful eventhough Rs 773 has been debited from my account. Now what to do..??
Please Help me
Dhruv Shah
8511758561 my contact number
dhruvshah557@gmail.com...
Complaint comments  Read comments Complaint category Credit Cards

Bsnl Hangama — Charging money on vas without our permission

 Kedar Prasad Pv on Feb 12, 2016
Dear sir,

My name is Kedar prasad. My Land Line no: 08622-229116. One day an executive from BSNL hangama called me and explained about BSNL Hangama valued added services and said to dail #1 if I want to know the details. Before pressing I asked them that is my account will be activated if I press. they said me that nothing will activated unless I personally activate it by logging in Hangama website. But strangely they were added one time charges around Rs.600/- on my Monthly broadband bill.

Please deactivate me from that VAS and please refund my amount.
Complaint comments  Read comments Complaint category Internet Services

Bharat Sanchar Nigam Limited [BSNL] — Unsubscribe hungama service

 richa111 on Feb 12, 2016
Hello sir this is Richa and my phone number is 0612-2721134. Hungama plan has been activated on my bsnl broadband services without my consent. And since 3 months I am recieving unnecessary bill. Plzzzz deactivate it immediately I'll b highly bliged to you for this....
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

BSNL — Hungama plan deactivation

 Amit Kumar Srivastawa on Feb 12, 2016
I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is 06182-234404...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Bharat Sanchar Nigam Limited [BSNL] — Unwanted services activated

 shailesh460 on Feb 12, 2016
I am using BSNL broadband connection for last 2 years but recently i found heavy bill amount charge by bsnl company for unwanted services like hungama services. for the purpose of deactivate the service i consult customer care. they told me they are not able to deactivate the services i consult PRO also for resolution but till date service is continue. my land line number is 0651-2283181. kindly suggest me what sould i do.

Thanks
Shailesh kumar...
Complaint comments  Read comments Complaint category Broadband

BSNL — Amount has been deducted but not credit

 Rgoswa on Feb 11, 2016
Amount has been deduced form my account but not recharge in Bsnl number. Now I want to back money in my sbin account

From Dhananjoy Goswami...
Complaint comments  Read comments Complaint category Mobile Service Providers

Bsnl Hungama — Deactivate hungama music, games, movies

 anukrish on Feb 11, 2016
I do not want the services of BSNL Hungama on my Phone Nbr.Kindly
deactivate the programme of Hungama Music, Hungama Games, Hungama Movies as the same was done by taking my email Id .Please DEACTIVATE all the SERVICES/programmes which was included on Phone Number.
The amount of the said programmes was billed in January 2016 telephone bill
Avinash Phansalkar...
Complaint comments  Read comments Complaint category Computers & Accessories

Bharat Sanchar Nigam Limited [BSNL] — Irresponsible to the fault complaint

 Shafijebin on Feb 11, 2016
My land line is not working for long time and no more response from the concerned team.
Telephone exchange- Parakkadavu.
Phone number 0496 2572681.
Kozhikode, Kerala.
Contact number 9747553255...
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

Bharat Sanchar Nigam Limited [BSNL] — Coverage problem

 pradeepshinde100 on Feb 11, 2016
I have BSNL Agree plan in mobile prepaid sim card. In that I have got internet plan also but there is no coverage at all for both internet as well as for phone most of the time. I have discuused this with other BSNL users and come to know that they also have same issue. Why BSNL only (in comparision with other mobile companies) has coverage problem though it is government company? I am paying for service of 24 hrs, amn't I? please tell me what to do for this as I want service from my own company that is goverenment and not from any other company....
Complaint comments  Read comments Complaint category Mobile Service Providers

BSNL — Internet not working since 3 weeks

 Amol Arvind More on Feb 11, 2016
Dear Team,

My name is Amol More. We have BSNL internet facility at home, however the internet is not working since last 3 weeks. We have lodge the complaint however no action taken from BSNL. Appreciate if the internet starts working and should not be charged for said weeks.

Regards
Amol...
Complaint comments  Read comments Complaint category Internet Services

Bharat Sanchar Nigam Limited [BSNL] — Call barring

 Soumadeep Roy on Feb 11, 2016
My call barring is suddenly active. and I cant switch it off as it is asking for password. cell no. - 8900743248. please switch on my outgoing....
Complaint comments  Read comments Complaint category Mobile Service Providers

BSNL — Deactivate of hungama movies, music and games on demand.

 Siddhant Pattnaik on Feb 10, 2016
Additional services like games on demand, music on demand, movies on demand by humgama are activated on my bsnl broadband without my consent and i want to unsubscribe that from my computer.My phone number (0674-2352191).
Please unsubscribe immediately and arrange to return the money which taken by bsnl....
Complaint comments  Read comments Complaint category Computers & Accessories

Bharat Sanchar Nigam Limited [BSNL] — Online phone disconnection request denied | i am out of town

 Davidson Dharmaraj on Feb 10, 2016
Dear Sir/Madam,

I used online phone disconnect option and raised service request No. 115084470561
But the request was closed without any indication
I saw the comment asking me to go to bsnl CSC

I am out of town and can't go to CSC. Kindly disconnect the phone line

I request you to kindly disconnect my broadband line
If you ask me to go to CSC for this, I will not pay the bills

Regards,
Davidson D...
Complaint comments  Read comments Complaint category Broadband

Bharat Sanchar Nigam Limited [BSNL] — Hungama pack

 ankit95 on Feb 10, 2016
Dear Sir,

The service name Hungama gaming and song with i don't want to subscribe it was always subscribe without my knowledge every time and minimum 250 amount is deducted every month so kindly refund my money back...
Complaint comments  Read comments Complaint category Broadband

Bharat Sanchar Nigam Limited [BSNL] — Complaint about hungama services

 nitaxe36 on Feb 10, 2016
We did not activate Hungama related activities or requested from our side. However, an amount of Rs. 410/- is charged from us through the monthly bill for the month of January 2016 . We, therefore, want to you to deactivate/cancel all the Hungama related activities related to my Phone No. 0755-2620463 at once.

and we demand an explanation for this activation without our permission. if this is not resolved soon then we'll be forced to take legal actions against bsnl.
please contact us as soon as possible on our number - 8871380173...
Complaint comments  Read comments Complaint category Broadband

Bharat Sanchar Nigam Limited [BSNL] — Landline does not work

 Sanju Prabhakar on Feb 10, 2016
Please note that, my landline(04662258216) is not working for the past 5
months.I have made several complaints over phone as well as registered in
online. I had subscribed broadband internet pack with my landline, due to
this issue i have been cancelled my internet connection. Even i had been
complainted to JTO and Palakkad BSNL GM also. As per JTO and technician,
they havent enough cable to change. Because of this irresponse sevice
morethan 150 landline connection has been disconnected. If bsnl not ready
to attend our complaint we are also going...
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

Bharat Sanchar Nigam Limited [BSNL] — Wifi service not upto what bsnl canvassed

 K.K.KUMAR on Feb 10, 2016
I availed WiFi facility some 8 months ago under combo plan 675 with phone number 0883 2475979. WiFi works on and off so frequently that I don't get uninterrupted signals.
I am in city limits, still this problem.
When I complained to local officers I am advised to switch over to other better service if any.
Such was the callousness of government sector employees.
It is easy to switch over to other service at the cost of money and precious tome.
I insisted the officers to provide me their advice in writing, but invain.
Can this problem be solved?...
Complaint comments  Read comments Complaint category Broadband

Bharat Sanchar Nigam Limited [BSNL] — 9442210945 - amount is not credited in main balance despite confirmation message

 shiv1256 on Feb 9, 2016
On 17/01/2016., I recharged my bsnl no. with Rs.110 Full TT two times by using my mobikwik wallet. I received confirmation message from bsnl. But when checked *123#. The amount was not credited in main balance. I called the customer care. They asked me to wait for 7 days citing that their server is down. After 10 days i called their customer care. Now they told me to contact mobikwik as they do not have any information regarding the transactions. So far nothing happened. This clear case of looting the customer....
Complaint comments  Read comments Complaint category Mobile Service Providers

Recently Discussed

(5 minutes ago)
Ration Card
Ration Card applying details
(6 minutes ago)
Snapdeal.com
Is not giving refund and giving mental torchure
(11 minutes ago)
Bajaj Allianz
Fraud/ fake/ pathetic, services
(33 minutes ago)
Maruti Swift Dzire
Replacement of Clutch Plate
(57 minutes ago)
Reliance Communications
My complaint is resolved yet

Featured Stories