Bharat Sanchar Nigam Limited [BSNL] Customer Care

Bharat Sanchar Nigam Limited [BSNL] Customer Care

Bharat Sanchar Nigam Limited

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
India - 110001

Customer Care Phone Numbers and Contacts

1800 345 1500 (Landline)
1800 180 1503 (Mobile)
1800 180 1502 (WLL)
1800 345 1504 (BSNL Broadband)
1800 425 1957 (BSNL MPLS VPN)
+91 11 2332 7117
+91 80 2213 3200

Contact Information added by users

The following information has been added by our users and may or may not be correct and/or true. Use at your own risk.
+91 94 9224 7376
+91 95 5052 8548
+91 17 6326 5737
+91 62 5424 2042
+91 99 6090 3822
+91 94 5360 3749
Add new contacts
Customer Care


Feedback Form


Broadband Feedback

View More Information...
Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Twitter Facebook Google+

Bharat Sanchar Nigam Limited [BSNL] related photos (435)

Complaints with pictures are more trusted and informative    View all

Bharat Sanchar Nigam Limited [BSNL] Customer Care related pictures (435)

Bharat Sanchar Nigam Limited [BSNL] Complaints & Reviews

BSNL — Wi-fi range less than even 6 meters from the router point

 K.K.KUMAR on Nov 29, 2015
My wi-fi (08832475979) facility at my house is so week and what bsnl promised while providing connection turned out to be false. Net work functions in only one room wherein the router is placed. I complained many times to the local bsnl but in vain. Kindly arrange to help improve the service. Thanking you, K K Kumar...
Complaint comments Read comments Complaint category Broadband

BSNL — Amount debited on account but not updated on system

 sumanth govinde on Nov 29, 2015
Sir i have made a online transaction of rs.2388. The transaction was made on 18th august 2015, the payment was through bsnl mobile app. I tried to pay several times and due to slow internet connection many times failed. But in one attempt the amount was debited from my bank account. but still it has not been yet updated in their system. I tried to contact the bsnl exchange and also customer care but they are helpless regarding this transaction. So now i have booked a complaint hoping you would clear this issue. so please look into it and make the issue clear fast. bsnl landline no: 8262-220442 bank...
Complaint comments Read comments Complaint category Broadband

BSNL Penta — Touch display creck

 gajendra panchal on Nov 29, 2015
Sir, i had purchase bsal penta 802 Q before 15 days, after 2 days of purchase gprs continues used for 5 hours that time automatically crack observe on surface without any shots or touch to any where, my self going to service center but till the date they are not enable to giving a price, or repair because they have not listed for this module, in systems. I want to change the module how can i changed ?...
Complaint comments Read comments Complaint category Mobile Handsets

Bharat Sanchar Nigam Limited [BSNL] — No Connection provided

 Krithika1276 on Nov 29, 2015
Mobile - 9600047040 Bsnl India such a cheap country and operations, its been more than 20 days but still this bsnl bloody staffs dint visit my home for connection instead they still bieng lazy. Feel pity that Indians are lazy and no wonder India is not developing!...
Complaint comments Read comments Complaint category Telecommunications

BSNL — Landline telephone & Internet connection

 iamthemaulik on Nov 27, 2015
Telephone & Internet lines were working perfectly, BSNL people come & start repairing the telephone pole in front of my home, lines stopped working, i told them about it, they assure me all will be ok in 30 mins, then they go without even bothering to check if the lines were working or not & my home is not even 5 ft far from the pole, lines were still not working! Now I have to register complaint & they will come at their convenience! What about the troubles which are unnecessary & unwanted, we have to face!...
Complaint comments Read comments Complaint category Telecommunications

BSNL — Landline bills and services

 Anudeep ND on Nov 27, 2015
I have a bsnl landline connection but no subscription for internet. Last month I was charged 1700+ INR ( average was 600 INR). I was shocked by seeing the bill. So my question is: 1. Do I need to change my landline plan. Is it possible? If yes please mention the good one. Any other information are appreciated. Please help...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Bharat Sanchar Nigam Limited [BSNL] — Tower installation request

 Ashok Bhat 1971 on Nov 26, 2015
Dear Sir Please note i am come from village called Banagi, it come under Hasargod Gram Panchayath Siddapur Taluk Uttara Kannada Dist Karnatak, we have facing the communication problem because we have no telephone connection (cable cut at the time of upgrading the road 4 years back), there is no mobile tower. Surrounding 10 to 15 villages facing the same problem i request you please install the tower in Hasargod Gram Panchayath area it helps us Regards Ashok Bhat at Banagi Po Kodsar Tq. Siddapur Uttarakannda 581340...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL — Outgoing sms failed

 ashuicy on Nov 26, 2015
Sir my bsnl mobile number is 8987765435 issued from jharkhand circle and currentelly i am in roaming in assam. Sir my all outgoing sms failed/sending.. This no is registerd everywhere and i urgentelly need to send sms to achieve the benifit. Sir i facing this problem since 27/09/15. When i contacted with customer care they said that not any issue on number. I have set my messg center number +919434599997 as provided by customer care executive. Even i contacted to my office from where this number issued & assam circle bsnl officer they said me to that my number is forwarded to culcutta head...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL Ahmedabad — Landline dead for 12-13 days every month

 dayanand1 on Nov 24, 2015
Our Landline Number 079-26930107 remains dead every month & gets activated after Repetetive followup & without Line man coming for Repair & checking. We are Paying the Telephone Bills regularly & we are getting poor reponse. It seems they deliberately keep the Phone dead on Festival Days. They should be taken to Task & see that Rent is deducted....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL — Purchase of wifi router

 vatsrajash on Nov 24, 2015
I am a army personal posted at Hissar. I wanted to avail the facility of bsnl broadband at my residence. The bsnl employee at satrod says that it is compulsory to buy wifi router/modem from bsnl and without it connection will not be given. Although the customer care say that purchasing wifi router/modem from bsnl is not compulsory. This incidence happened today at Hissar cantt where a representative of bsnl was here to take broadband form collectively. He completely denied that the connection will not be provided unless we purchase wifi router/modem from the bsnl office, and also said that it is...
Complaint comments Read comments Complaint category Broadband

BSNL — Payment not received

 gurvinder1958 on Nov 24, 2015
I send money by my atm card Vijay bank through your potal but I have not received the receipt.
Mes from bank
Rs. 923 Withdrawn from your A/c *********001600 Details: POS/Bharat_Sanchar/Bharat_Sanc.Tot Bal:120233.71CR Avl Amt:- 120233.71(24-11-2015 13:55:53
Please revert my money to my bank account or BSNL account.

G. P. Singh
59-KHALSA college avenue
Amritsar 143002...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL Hungama — Hungama service deactivation/cancellation

 pritika123 on Nov 24, 2015
Dear Sir,

We did not activate Hungama related activities or requested from our side. However, an amount of Rs. 149/- was charged from us through the monthly bill, since November 2013. And may be charged for the same for the month of November, 2015. We, therefore, want to you to deactivate/cancel all the Hungama related activities related to my Phone No. (0191) 2592268 at once. Again, we want a refund the amount which already billed till november 2015, against our next bill. we already tried to deactivate it numerous time but no action has been taken till now. if you dont solve this...
Complaint comments Read comments Complaint category Unauthorized charges

BSNL — Landline not working for long period

 Sadiq_Mehrab on Nov 24, 2015
The landline number 0474-2452501 (Kottarakara) NOT WORKING for along time. Complained many times ad complained recently through 1500 mobile complaint booking service too. NO RESPONSE.

Due to the IRRESPONSIBLE APPROACH by BSNL people at Kottarakara, ALL THE LANDPHONES EXCEPT mine are already discarded by people nearby my home. I am unable to discard it because my parents are too old o use mobile phone. This is thee only option for communication.


My contact No. 9497361282 (Dr. Sadiq A.)...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL — No internet connection

 naveendiwan12 on Nov 23, 2015
No one bother to reply on email and no outcome is coming after contacting BSNL customer service still internet service is off i would request please help me Address MR NAVEEN DIWAN near ram mandir opposite goswami cycle store ajahgarh chauraha panna mp...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL — Being charged for wallpapers without subscribing.

 Kesava Rao on Nov 22, 2015
I am being charged for a wallpapers package (WALLPAPERS8) without my request for subscription. Please deactivate this immediately as I am being charged Rs.8 each for 8 days without my approval since last 2 months without my approval. Also request to refund the amount total to my mobile number My mobile number : +919482043829 -N.Kesava Rao...
Complaint comments Read comments Complaint category Mobile Service Providers

BSNL Hungama — Deactivation of bsnl hungama

 sspsingh on Nov 21, 2015
I sheo shankar pd singh of patna have tried many attempt to lodge complaint against bsnl hungama for disactivation of bsnl hungama musical programme from my landline no 0612-2284011 but none is ready to talk on Tollfree no 1800-2097-010 please help me ....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL — Adjustment description charges

 Prof. Karam Pal Narwal on Nov 21, 2015
Dear Sir,

Please see my adjustment charges for October 2015 that have been undesirably
Debited in my bill as I have not used any such service.

Please deduct the same immediately failing which I may go to Consumer Court for justice....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL — Landline not working of bsnl for last 10 days

 Praneet Sadekar on Nov 20, 2015
Landline not working of bsnl for more then a week. I had complained on 10-11-15 regarding my landline not working, whenever we pick the landline there is no sound (no dailer tone). Same was informed to us tht it is. A cable fault.but instead of repairing some alternate arrangement was made n the phone was put to work on 18-11-15. That too after repeatative follow up wid the department. Now again on 20-11-15 the same problem is repeated.. Also we had a similar problem in aug which was attended n again after 2 months d same problem is repeating.. Telephone no is 2311323 Also due to which my broadband...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

BSNL — Haphazard charges in prepaid service

 K.K.KUMAR on Nov 20, 2015
Having suffered haphazard charges by AIRTEL, I ported to BSNL a few months ago. Number is 9000134838 under nestham plan. CHarges common under Nestham are : Local or std on net @1.2 paise per sec; off net 1.3 paise per sec means 72 & 78 paise per minute. Charges under F&F : BSNL local& std 15 paise per minute and other net works 35 paise per minute. However, BSNL has been charging for all calls even under FnF all these months @ 1.28 paise per second. Kindly ask bsnl not to compete with other operators in looting consumers....
Complaint comments Read comments Complaint category Mobile Service Providers

Bharat Sanchar Nigam Limited [BSNL] — Non generation of payment receipt of Rs. 1181/- paid towards BSNL Landline.

 krishnakumargupta on Nov 20, 2015
I through BSNL quick link portal made payment of 1181/- through internet banking of UBI on 19.11.2015. My saving bank a/c is 386502010001923 and OTPreference ID is 72877 and Transaction Description is ePAY/To:TECHPROCESS/41130149/ LAND LINE. while making payment error appeared on UBI site however in massage amount has been debited, but no receipt of BSNL was generated by TECHPROCESS. Either my account be credited by 1181/- or ePAY/To:TECHPROCESS/41130149/ LAND LINE, be asked to make payment to BSNL towards Land line bill of Phone No. 0542-2330948. Kindly let me know the proper future course...
Complaint comments Read comments Complaint category Lawyers and Attorneys

Share this page with others

Recently Discussed

(2 minutes ago)
Poor services of Idea
(21 minutes ago)
T-shirt Mania of (5 Collar T-shirts & 2 Round neck T-shirts) of TSX- XL
(31 minutes ago)
Main Balance Deduction
(38 minutes ago)
Idea Cellular
Deducting balance & mentally tortured
(1 hours 0 minutes ago)
Track my Mobile through IMEI code

Featured Stories