Bharat Sanchar Nigam Limited [BSNL] Customer Care

Bharat Sanchar Nigam Limited [BSNL] Customer Care

Bharat Sanchar Nigam Limited

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Tollfree:
1800 180 1503 (Mobile)
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57
39
1800 345 1500 (Landline)
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41
26
1800 425 1957 (BSNL MPLS VPN)
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6
7
1800 180 1502 (WLL)
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8
11
1800 345 1504 (BSNL Broadband)
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18
21
Phone:
+91 11 2332 7117
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9
7
+91 80 2213 3200
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7
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Webpages:
Customer Care

Helpdesk

Feedback Form

F.A.Q.

Broadband Feedback

View More Information...
Satisfactory Rating
1%
Complaints
9980
Responses
0
Resolved
33
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Bharat Sanchar Nigam Limited [BSNL] Customer Care related pictures (488)

Bharat Sanchar Nigam Limited [BSNL] Complaints & Reviews

Bharat Sanchar Nigam Limited [BSNL] — Coverage Problem

 pradeepshinde100 on Feb 11, 2016
I have BSNL Agree plan in mobile prepaid sim card. In that I have got internet plan also but there is no coverage at all for both internet as well as for phone most of the time. I have discuused this with other BSNL users and come to know that they also have same issue. Why BSNL only (in comparision with other mobile companies) has coverage problem though it is government company? I am paying for service of 24 hrs, amn't I? please tell me what to do for this as I want service from my own company that is goverenment and not from any other company....
Complaint comments  Read comments Complaint category Mobile Service Providers

BSNL — Internet not working since 3 weeks

 Amol Arvind More on Feb 11, 2016
Dear Team,

My name is Amol More. We have BSNL internet facility at home, however the internet is not working since last 3 weeks. We have lodge the complaint however no action taken from BSNL. Appreciate if the internet starts working and should not be charged for said weeks.

Regards
Amol...
Complaint comments  Read comments Complaint category Internet Services

Bharat Sanchar Nigam Limited [BSNL] — Call barring

 Soumadeep Roy on Feb 11, 2016
My call barring is suddenly active. and I cant switch it off as it is asking for password. cell no. - 8900743248. please switch on my outgoing....
Complaint comments  Read comments Complaint category Mobile Service Providers

BSNL — Deactivate of hungama movies, music and games on demand.

 Siddhant Pattnaik on Feb 10, 2016
Additional services like games on demand, music on demand, movies on demand by humgama are activated on my bsnl broadband without my consent and i want to unsubscribe that from my computer.My phone number (0674-2352191).
Please unsubscribe immediately and arrange to return the money which taken by bsnl....
Complaint comments  Read comments Complaint category Computers & Accessories

Bharat Sanchar Nigam Limited [BSNL] — Online Phone disconnection request denied | I am out of town

 Davidson Dharmaraj on Feb 10, 2016
Dear Sir/Madam,

I used online phone disconnect option and raised service request No. 115084470561
But the request was closed without any indication
I saw the comment asking me to go to bsnl CSC

I am out of town and can't go to CSC. Kindly disconnect the phone line

I request you to kindly disconnect my broadband line
If you ask me to go to CSC for this, I will not pay the bills

Regards,
Davidson D...
Complaint comments  Read comments Complaint category Broadband

Bharat Sanchar Nigam Limited [BSNL] — Hungama pack

 ankit95 on Feb 10, 2016
Dear Sir,

The service name Hungama gaming and song with i don't want to subscribe it was always subscribe without my knowledge every time and minimum 250 amount is deducted every month so kindly refund my money back...
Complaint comments  Read comments Complaint category Broadband

Bharat Sanchar Nigam Limited [BSNL] — Complaint about hungama services

 nitaxe36 on Feb 10, 2016
We did not activate Hungama related activities or requested from our side. However, an amount of Rs. 410/- is charged from us through the monthly bill for the month of January 2016 . We, therefore, want to you to deactivate/cancel all the Hungama related activities related to my Phone No. 0755-2620463 at once.

and we demand an explanation for this activation without our permission. if this is not resolved soon then we'll be forced to take legal actions against bsnl.
please contact us as soon as possible on our number - 8871380173...
Complaint comments  Read comments Complaint category Broadband

Bharat Sanchar Nigam Limited [BSNL] — Landline does not work

 Sanju Prabhakar on Feb 10, 2016
Please note that, my landline(04662258216) is not working for the past 5
months.I have made several complaints over phone as well as registered in
online. I had subscribed broadband internet pack with my landline, due to
this issue i have been cancelled my internet connection. Even i had been
complainted to JTO and Palakkad BSNL GM also. As per JTO and technician,
they havent enough cable to change. Because of this irresponse sevice
morethan 150 landline connection has been disconnected. If bsnl not ready
to attend our complaint we are also going...
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

Bharat Sanchar Nigam Limited [BSNL] — Wifi service not upto what bsnl canvassed

 K.K.KUMAR on Feb 10, 2016
I availed WiFi facility some 8 months ago under combo plan 675 with phone number 0883 2475979. WiFi works on and off so frequently that I don't get uninterrupted signals.
I am in city limits, still this problem.
When I complained to local officers I am advised to switch over to other better service if any.
Such was the callousness of government sector employees.
It is easy to switch over to other service at the cost of money and precious tome.
I insisted the officers to provide me their advice in writing, but invain.
Can this problem be solved?...
Complaint comments  Read comments Complaint category Broadband

Bharat Sanchar Nigam Limited [BSNL] — 9442210945 - amount is not credited in main balance despite confirmation message

 shiv1256 on Feb 9, 2016
On 17/01/2016., I recharged my bsnl no. with Rs.110 Full TT two times by using my mobikwik wallet. I received confirmation message from bsnl. But when checked *123#. The amount was not credited in main balance. I called the customer care. They asked me to wait for 7 days citing that their server is down. After 10 days i called their customer care. Now they told me to contact mobikwik as they do not have any information regarding the transactions. So far nothing happened. This clear case of looting the customer....
Complaint comments  Read comments Complaint category Mobile Service Providers

BSNL — Telephone and broadband dead

 binoymon on Feb 9, 2016
Sir

I am very sad to complaint you about BSNl landline, The phone(0467-2233158) is dead since 18/05/ 2014 . We gave written complaint in BSNL kanhangad, BSNL periya, and informed them as well.
They said us to make some advance payment . We made some payment of RS.2400 in Telecom Exchange Udma (an officer Mrs. Omana said to make payment).
Please look into matter and do necessary help
my contact no.91 9526644373


Thanking You in advance...
Complaint comments  Read comments [1]Complaint category Telecommunications

BSNL — About portability

 zhn6162 on Feb 9, 2016
I own a bsnl mobile no. and i wanna switch it to another company while keeping the number. but bsnl is not processing anything forward on my application. i have applied for portability so many times but it is just a waste of time and money. Now i cant port the number unless bsnl does its job. damn bsnl....
Complaint comments  Read comments Complaint category Mobile Service Providers

BSNL — Mobile no. portability

 zhn6162 on Feb 9, 2016
I wanna port my bsnl mobile no. but bsnl is not processing anything forward on my application. i am applied 3 times for portability but it is wasting my money and i am stuck with bsnl. bsnl services are highly careless and hopleless....
Complaint comments  Read comments Complaint category Mobile Service Providers

BSNL — Less speed

 abverma1951 on Feb 8, 2016
As per my plan 999 the speed of broadband is to b 25 mbps but acually it is about 128 to 540 kbps which is very low .
Ankit Verma Phone 07552621087...
Complaint comments  Read comments Complaint category Broadband

Bharat Sanchar Nigam Limited [BSNL] — Non availability of service (Telephone/internet-broad band service) since last 8 day

 Mohammed Yunus memon on Feb 8, 2016
My Broad band as well as Telephone service is not available since last eight days(01.02.2016).Even after my repeated requests and followup no turn up the matter. Sh. Mahto SDO not responding by any way. Even he is not picking the phone/ Cell. No one authority taking any initiative to solve the problem. Matter so critical as all the services are NET BASED....
Complaint comments  Read comments Complaint category Telecommunications

BSNL — Mobile bill november 2015

 kailash kewalramani on Feb 7, 2016
Mobile No. 9413396326
account no. 130447217
Mobile bill not received for nov.2015
kindly arrange to send on my e mail id kailash.kewal.ramani@sbbj.co.in...
Complaint comments  Read comments Complaint category Mobile Service Providers

BSNL — Tower required

 chethan chethan on Feb 7, 2016
New tower requred . in sullia tq devachalla post valthaje village . all people use bsnl mob . but mob signal not cover this area . plz 400 member used bsnl mob, . pls requred the mob tower...
Complaint comments  Read comments Complaint category Mobile Service Providers

BSNL — Service glitch and employee rude behavior

 BlackWolf on Feb 6, 2016
I'm a user of BSNL WiMAX service, my WiMAX wasn't working from the last 3 days, for which I've complained to BSNL customer care, and then I call the respective BSNL office Gurgaon and the JTM officer of my area Mr. Manoj (farukhnagar). I even visited this site thrice but he wasn't there. I called him almost 12 -15 times but he gave me lame excuses, like he is going for a meeting, he has stone problem and he is in hospital for his operation, and on the next day he said he was on leave, and instead of talking himself he gave his mobile to some lady. His number is +919416220319. From the last 3 days,...
Complaint comments  Read comments Complaint category Telecommunications

Bharat Sanchar Nigam Limited [BSNL] — Bsnl network not working

 Bulu Dutta on Feb 6, 2016
I am from Barasat, District-North 24 pgs, State-West Bengal, Pin-(kolkata)700127. My Bsnl mobile number is (+91)9432498395 and it has no connection. I am facing this problem from 5.02.2016. My Bsnl mobile number has no network. Please solve this problem urgently...
Complaint comments  Read comments Complaint category Education

BSNL — Bsnl wimax no signal

 Legend Rio on Feb 5, 2016
From 2 month internet is very bad condition and from 2 days ago at least 5-6 hrs no signal and today from morning my internet is dead, I'm seriously done for this is my last request solve this problem if it not solve I will remove bsnl connection by tomorrow.

I try to contact 1800 180 1502 after 1 hrs try I reach to them but they said call at this number 1503 I asked them only 1503 they didn't reply and cut my phone then I try to call 1503 I get reply from computer we can't reach right now after few tries I dial 1800 180 1503 and I get reply kripya aap 0 hata kar call kare I mean...
Complaint comments  Read comments Complaint category Internet Services

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