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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 467

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S
sandypandy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inactive sim

Address:Sundargarh, Odisha

My cellone sim card is not being detected. The problem is not with the handset as I tried using another sim card in it. I have been using this BSNL cellone sim card ([protected]) for the last 2 years and today it suddenly became inactive. Please rectify the problem with the service at the earliest.

Thank you

sandeep kumar pandey...
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Shreya Pandey
from Nawalgarh, Rajasthan
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not going sms

Address:Raebareli, Uttar Pradesh

sir,
from today onwards.. i m getting some problems in sending messages...
what had happened to the network??...
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S
saravgop
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaints raised several times but phone not working

Address:Bangalore, Karnataka

This is to inform you that I’m the customer of BSNL Landline and Broadband service having Landline Number – 25420468, Customer ID – 48096848. We have raised complaints so many times Landline is is not working for past 2months had raised complaints multiple time with BANGALORE EAST area, phone was change issue still persists earlier at least we used to get calls now after changing the phone its completely dead.

BSNL Broadband...
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H
hemauday29
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problems faced in Number Portability Transfer

Address:Nagpur, Maharashtra

I am holding BSNL Postpaid Connection which I want to transfer under Number Portability to Idea. However after making excess payment the Idea authorities request getting rejected by BSNL. Moreover BSNL Customer care is helpless in this regard. Hence my problems needs to be resolved by the concern service provider.
Name of applicant - Udaykumar Manohar Pharaskhanewala
Mobile No. - [protected]...
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S
SOHAN JAIN
from Delhi, Delhi
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DISCONTINUE CENTREX FACILITY

Address:Udaipur, Rajasthan

DISCONTINUE LANDLINE_CENTREX FACILITY IN[protected],2420739,2420192
BSNL LANDLINE CONNECTION
CONNECTIONIN THE NAME OF : NATIONAL INSURANCE CO.LTD
BAPU BAZAR-UDAIPUR




SOHAN.[protected]@NIC.CO.IN
[protected]...
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shreyansh2010
from Bengaluru, Karnataka
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NON RECEIPT OF 3G SPEED

Address:Surat, Gujarat

I have called at BSNL Toll free customer care no. 1503 and inquired about the BSNL 3G Plan. I have been informed about the plan of Rs. 101/- in which 300 MB are free for 30 days. I was further informed that if i have also activated 2g GPRS Plan, i will get 300 MB at 3G speed and thereafter i will be shifted to 2G Plan automatically. I was further informed that I just have to take care that i shall recharge 3g plan before 2g to avail first...
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R
ranganath727
from Bengaluru, Karnataka
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Problem not solved after repetition of complaints

Address:Bangalore, Karnataka

We lodged a complain to the BSNL Customer Service Center (Bangalore) regarding the non working of our Broad Band connection a month back. In spite of continuous complain the problem is still not solved and the BSNL employees are not taking any initiative. Its been More than a month and a half and we haven't got any response from the company. If we call the customer service center, they promise to send the concerned person to the residence...
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S
snbapl
from Muluppilagadu, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received receipt for online payment

Address:Chennai, Tamil Nadu

Sr., I have paid the broadband payment through and not received the Receipt for the same . I have paid the payment on 30-06-12and another payment on 30-07-12 for both the payment i have not received the receipt .I have to submit to my company for which they have claimed from my salary.

Kindly send the payment receipt as early as possible .

Thanks and Regards.,...
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nrathee23
from Ganuar, Haryana
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BSNL Bill

Address:Sonipat, Haryana

Dear sir,

I have leave [protected] no of.BSNL service from 2012 and clear all BSNL bill. But after that they have sent a 0 rental bill every month. Now i am using Vodafone service and not using any service of bsnl. I request to you please stop these bill and solve my problem. In this matter bsnl not able to my help.



Naveen Rathee
[protected]
Sonipat
Haryana...
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S
sarkarcollection
from Balasore, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

settlement my land phone

Address:Darjeeling, West Bengal

Dear All,

Its highly disappointing that every time I call at BSNL call center and visit at BSNL office regarding disconnected my land phone, that is dead last 2years, wear is broken, several time i am meet BSNL officers and requesting for my problem. But no body help me. They are charge rental every month. 2day this outstanding so high, it is not possible to me to pay BSNL. My details are given below.

NAME: KRISHNA...
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K
krishna Rampal Sahrma
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT WORKING PROPERLY

Address:Bharuch, Gujarat

Dear Sir,

We have BSNL Broadband connection at my home on Phone no.[protected]. Since last two month i could not use my broadband because of faulty telephone lines or bandwith . I booked many times online complaints as well as I talked to the customer care executives but no positive respons received by me.

I have to pay the bill to BSNL authority for two months without using any services from them.
br...
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A
amittentiwal
from Chittaurgarh, Rajasthan
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mobile bsnl value added services

Address:Mathura, Uttar Pradesh

dear sir
my wife mobile no is [protected], i am recieving some service massage from different sites with the adult containt .
they show hot videos and adult jokes , feel alone type things
i have call so many times to [protected] regarding stop the massage .
these type of things are shame for bsnl a govt enterprises which promotes these things
regarding all these things call me at [protected]...
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A
ashwani7go
from Delhi, Delhi
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Landline phone is not working properly since long.

Address:Chittorgarh, Rajasthan

My land line phone[protected] and broadband is not working since 2 months. I have given many complaints on BSNL consumer care no. 1500 and 1503 but no permanent rectification has been done. They always do the temporary rectification due to which problem come again and again within 2-3 days. One of my complaint no at BSNL portal is [protected]. I am very much disappointed with the services provided by BSNL. Please look in to this matter.br...
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H
HRUDAYA RANJAN DAS
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SMS FACILITY IS NOT WORKING

Address:Odisha

SMS FACILITY IN MY MOBILE [protected] IS NOT WORKING. I had lodged complain for more than 20 times and as per instruction of customer care centre I change in settings but no improvement found. I changed the SIM card also and issued another SIM with same number from BSNL office.But, no improvement is observed. It is a postpaid mobile in the name Branch Manager State Bank Of India, Athgarh Branch.SMS facility is not working for last 3 years....
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S
Sudarsanan
from Neyyattinkara, Kerala
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Unwanted money deduction and not deactivating

Dear sir,

My cell no. Is [protected]. Some months back i opted bt-onmobl in toll

Freephone number.In the message it was told that bt-onmobl company will not

Charge any money.But without my consent automatically debiting my money from my mobile. Many time i sent message to cancel bt-onmobl, it was not working though.

I request you to please deactivate and refund me my money which...
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I
imtiyaz521953
from Chennai, Tamil Nadu
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Telephone not working

Address:Ahmedabad, Gujarat

My Telephone No. 26642901 is not working since last month I booked complaint on 198 on automated complaint booking no. of BSNL. I have made more than 10 complaint but on inquiry about the status of the complaint every otherday I found that it is solved but in more than 30 days my Phone has not worked for asingle minute then how they show my each complaint as solved on the next day Nobody from BSNL even contacted me I have also complaint...
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K
Keshab Chandra Basak
from Kolkata, West Bengal
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EXCESSIVE/INEXPLICABLE BILLING

Address:North 24 Parganas, West Bengal

Re: Request to refund one time charges of Rs.300/-, Rs.800/- & Rs.100/- made in the bills from May, June, July, 2012 (bill date – 09/06/2012, 09/07/2012 & 09/08/2012) respectively. Phone No.[protected], in the name of Keshab Chandra Basak A/c. No. [protected], Customer Id: [protected],...
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C
callupashish
from Kolkata, West Bengal
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Broadband billed without service & ignoring customer satisfaction

Address:Ranchi, Jharkhand

My Phone no.[protected] at residence in Ranchi, was installed just for the broadband purpose under Sulabh Plan of BSNL, wherein, Incoming allowed and outgoing is not availed, as there was no use of calling from landline, due to almost every family member possessing own mobile phone. I applied for broadband on 18th July2011, and now the issue has crossed a complete year, and no one is there in BSNL Ranchi, even after numerous complaints...
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N
nayandeep
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted VAS activated automatically & amount debited for the same

Address:Sundargarh, Odisha

Respected sir,


I'm feeling very sorry for wring this about BSNL, which is supposed to be the best prepaid mobile service provider in country,

My prepaid number is [protected], & was debited on 9th July this year with Rs. 15/- for cricket service, the service for which I never requested.
I got an SMS from 55888015 mentioned ''Rs. 15 charged. Thanx for using our cricket service...
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Address:Chittorgarh, Rajasthan

As i received a message on my MOBILE : "Congrats: your mobile number won you, 7,00,000 POUNDS, in ongoing IRISH LOTTERY. PROMO.UK.LONDON. FOR CLAIMS, CONTACT: MR TERRY VIA EMAIL : claims.[protected]@live.com.

i[censored] r making only jokes please do not send any such type of message other than your countary.

thanks & regards....
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