Bharat Sanchar Nigam Limited [BSNL] — Broadband connection is not working

Address:

Panchkula, Haryana

Sir
im a resident of 1024 shaktinagar kalka, panchkula, haryana
i have been using bsnl broadband connection since so many years with user id : na[protected] in the name of narinder singh .
i want to complaint regarding the inactivity of connection since 30th march 2016 .
the connection im using uneventfully stopped working on the above said date and there was no response from bsnl authority and i haven't seen any technician arriving at our location to fix the problem .
im at loss because i have to pay the bill and my works have been stuck as im unable to browse internet .
i want to complaint about the speed as well
i m promised a high speed network connection but it is an extremely slow internet network and as it is a government owned firm, it is non cooperative and non functional in terms of resolving customer issues .
i will be thankful to you if you will look into this matter and help me to get my problem resolved soon .

yours faithfully,
abhinav kant
contact [protected]