Bharat Sanchar Nigam Limited [BSNL] — Landline phone out of order since last 25 days (account no: [protected])

Address:	Sundargarh, Odisha, 769042
Website:	BSNL, Rorkela, Odisha

My bsnl landline phone is out of order since last 25 days. Please find below the complaint docket nos.With dates. Every time i got message after complaining that issue has been resolved. But it didn't.

I have also visited jagda bsnl office personally, but only got assurance but problem not resolved.

I am 75 years old person and not understanding now whom to approach.

My yearly plan payment is due in this month but if my phone service is not restore then how could i pay bill for the same. Please suggest.

Request complaint docket nos,

1. [protected] - 16/04/2016
2. [protected] - 15/04/2016
3. [protected] - 13/04/2016
4. [protected] - 12/04/2016
5. [protected] - 16/04/2016
6. [protected] - 04/04/2016
7. [protected] - 01/04/2016
8. [protected] - 31/03/2016
9. [protected] - 30/03/2016