Bharat Sanchar Nigam Limited [BSNL] — Not giving connection

Address:

Durg, Chhattisgarh, 491228

My is nearly 1.5 km away from the bsnl office Dalli-rajhara. Still they says they cant give connection to me.They says that it is impossible to give broadband connection to my house, which is in the main road of old market dalli rajhara.
Not only i am facing this problem all people who want there connection in old market is facing this problem.