Bharat Sanchar Nigam Limited [BSNL] — Telephone service not working since last 10 days

Address:

388001

Hello, I complained about my landline phone[protected] didnt working on 2-nov-2015. Next day support person came to my home and changed telephone device and told me that they gone provide new device soon but then after they yet not came to home to give me device. Even then after the old device which they gave us is not working. I did complain about it again and they assign me same complain number which is [protected]. I called after that many times but same complain number given to me. I received message that complain is resolved on date 10-nov-2015 but no body came to my home and resolved the issue. Since last week I am keep complaining about the phone is dead but no body coming to resolve that. Now it is very frustrating that Diwali is coming and my phone is dead so I am not able to receive any relatives phone call or not able to call any one using my landline and still I have to pay full month bill. No compensation they are going provided cause of their faulty services. I am so much fed up now. if possible can you resolve my problem ASAP. I dont want to keep visit their office as they are not listening anything or doing such steps to resolve my issue.