Bharat Sanchar Nigam Limited [BSNL] — Wifi service not upto what bsnl canvassed

Address:East Godavari, Andhra Pradesh, 533105
Website:www.bsnl.co.in

I availed WiFi facility some 8 months ago under combo plan 675 with phone number[protected]. WiFi works on and off so frequently that I don't get uninterrupted signals.
I am in city limits, still this problem.
When I complained to local officers I am advised to switch over to other better service if any.
Such was the callousness of government sector employees.
It is easy to switch over to other service at the cost of money and precious tome.
I insisted the officers to provide me their advice in writing, but invain.
Can this problem be solved?
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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