[Resolved]  Bharat Sanchar Nigam Limited — Renew /Reset Password for Brodband usage check portal

Address:

Ghaziabad, Uttar Pradesh

It is informed to you that I am a broadband user and broadband number is[protected]. Approx Last one year i am unable to access the URL (ndc.selfcare/...) that is for checking of broadband usage. there is no other option to check the data usage by BSNL. I am unable to check the data usage because i miss my username and password. When i enter again it is displaying that you are already exist. For Solving this issue at July last I went to BSNL head office, Rajnagar Head Office, ghaziabad. there are following process but no one solve my issue. 1. i went to customer care center and they send me at room number : 408 2. At room 408, they told please go to NIB 3. At NIB, Officer says to me for go to Broadband Dept. 4. At Broadband dept they send me Broadband manager (that room is in front of his room). 5. Broadband manager send me to 5th floor, 6. At 5th floor a madam send me again to customer care at ground floor. 7. At customer care(ground floor) they send me to CO Office. 8. At CO office, they send me to meed customer care JE. 9. JE send me again to customer care persons.