[Resolved]  Bharati Airtel — Stealing money from customer - Activated the internet without any request/[protected]

Address:Hyderabad, Andhra Pradesh

Hi, I have been charged internet services from Feb'14 to till date with out any request from my end and still this number is running with internet charges, though i made a complaint. Got a reversal of 250/- out of 800/- when i made a complaint, rest amount will be reversal in upcoming bill. Now when called for a reversal of remaining money the executive saying that we cannot reversal rest amount as your bill amount is not crossing 350/- per month. Request you to please help me in getting back the rest amount. Thanks & Rgds, Vinod [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Hi,

I have been charged internet services from Feb'14 to till date with out any request from my end and still this number is running with internet charges, though i made a complaint.

Got a reversal of 250/- out of 900/- when i made a complaint, rest amount will be reversal in upcoming bill. Now when called for a reversal of remaining money the executive saying that we cannot reversal rest amount as your bill amount is not crossing 350/- per month.

Request you to please take a necessary action on this issue, to avoid future complaints.

Thanks & Rgds,
Vinod.
[protected]
Dear Vinod,

This is with reference to your post dated 29 Oct. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Dear Vinod,

This is with reference to your post dated 29 Oct. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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