[Resolved]  Bharti Airtel — Broadband Services at the worst

Address:

Bangalore, Karnataka

Hi I am Deepak Kapoor. Fixed Line Number : [protected] Mobile Number : [protected] I am a Airtel customer and have been using the Airtel broadband from quite a time. Recently I took a new connection for the new place I shifted to in Bangalore, Karnataka. I took the 2 Gbps plan with 30 GB free download and 1000 free calls. I am regretting on the decision as the Internet speed is not proper. Everyday I am getting a speed of less than 512 Mbps every day which is slower than what I can use in my 2G mobile phone. I called customer care and they told me that this will keep happening as some work is going on. On the question that why everyday the speed is so slow the reply I got was that speed is like that only in my area and it will be resolved which never happened. I got a monthly bill now but the question is why should I pay when I am not getting the services. Its a disgrace on Airtel broadband. I will not pay bill until I get the services which I opted at the time of connection. Attaching the screenshot for reference.