[Resolved]  Bharti Airtel — Deduction of Rs 35.00 on snakes game

Address:Chandigarh, Punjab

-My AIRTEL connection no=[protected] though this no belongs to chandigarh I'm in Chennai during this Deepavali season- - That Airtel without my request or instructions deducted Rs 35.00 from my talk time on sprdfunsnake. -and the promo code=116962- - I don't want this service and neither I ordered this service - -please make AIRTEL to refund my Rs35.00 Talktime to me. immediately - - AIRTEL may Be penalised for causing mental disturbance to helpless consumer like me- Thank you -K NARAYANAN [protected] -
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Complaint marked as Resolved 
yesterday i lodged a compliant thru' you to aitrtel . ref no CBDWP21024150834. the complaint is about Talk time deduction. after forwarding my complaint airtel informed me via SMS that they have refunded my talk time they deducted with out my requst or consent for SPRDFUNSNAKE. Yes Airtel refunded my talk time of Rs35.00 today Thank you & thank you airtel
Airtel customer support has been notified about the posted complaint.
Complaint comments 

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Dear Mr. Narayanan,

This is with reference to your post dated 23 October 2014.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Dear Singamani,

This is with reference to your post dated 23 Oct. 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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