Bharti Airtel — Fake internet charges add in monthly bill dated 03/12/2015 | |||||
Dear Sir We have Corporate (CUG) plan and having around 200 mobile number of airtel post paid connection. My is concern is for mobile no.[protected]. We have free 512 mb internet monthly usage in our plan. That, we are using this number since last 7 years. We received our Bill dated 03/12/2015 ([protected]) attached annexure-A and its consolidate Bill attached as annexure-B in which airtel have charged internet usage excess by Rs.929/- plus taxes thereon. They shows Free charges Rs.4, 194.32 less in Rs.5, 123.60 resulted bill increased by Rs.929/- We are attaching our another CUG numbers ([protected]) Bill as annexure-C & D vide its Bill No.[protected] dated 21/06/2015, relationship no.[protected] in which you have discounted internet usage of Rs.5, 037/- and in our this number i.e. [protected] they have discounted only of Rs.4, 194.32 into amount of Rs.5, 123.60 resulted increased Bill by Rs.929/-. I have requested them so many times to see the matter and send us corrected bill so i could pay and use its interrupted services. As it has cheated us by imposing fake internet charges/usage and as much as in our another number you discount Rs.5, 037/- of internet charges (below use of 512 mb as per plan) and in our this number you are charging on above Rs.4, 123/- and showing excess use by 512 mb. Please do the needful in our matter and oblige. Regards Rasika [protected] M/s Digital World Computers Was this information helpful? | |||||
Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 05 February 2016.
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bharti airtel ltd
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