[Resolved]  Bharti Airtel — NMP

Address:

Mumbai City, Maharashtra

I have done mobile no portability from Loop to Airtel and my Mobile No is [protected] . My Loop mobile no is working stopped and Airtel SIM provided me was not activated in your system and some other SIM no is showing activated against this mobile No. From 28/07/2014 I am trying to contact Nikita on Mobile No [protected] more than 200 times but she has no courtesy to pick up and reply, after that on 28/07/2014 at 5.00 P.M. She called me and told me that some person from her office will come today by 11.00 A. M. And again collect documents and my SIM will be activated within 24 hours, but so far no one come to collect the documents even I have SMS her for the same . At the time of they contact me for Number portability, they told us that they are calling from AIRTEL but when I visited your Gallery they told me that they are from some Agency . How you can give right to any agency that are using your name and if you have appointed some agency than you are responsible to give reply to the customer . From last 15 Years I am using LOOP Mobile and my Mobile no is registered with so many Banks and my client, now because of your worst and negligence services I am loosing my business and I am not able to do any Banking activity . This type of poor services you are provided . You are interested in making new customer only but after sales service you are one of the worse . Since yesterday my Mobile is switch off . At the time of giving SIM you people have to check 100 times than give to customer . Why Customer will suffer because of your mistake ? Yesterday a night 9 P.M. Someone call me from mobile no [protected] that they are calling from Frontline a agency appointed by AIRTEL and he told me that If I can give him documents than they can activated my SIM within 48 hours . So far Nikita ( Mobile No [protected] ) has not send any person to collect again my documents . Why Airtel Gallery people are not doing this thing . Agency appointed by AIRTEL only than why there are differences . They will submit the documents to AIRTEL only . I don't understand where is the problem ? Airtel Gallery people are saying that it will take 10 days to activate the SIM and agency appointed by AIRTEL are saying that it will take 48 hours . Regards Ashok Doshi