Bharti Axa Life Insurance — My health insurance got rejected

Address:

Pune, Maharashtra

Hi, My name is Bhargav Kesarapu, I work for Tieto Software technologies Pvt Ltd, Pune. My company provides health insurance to all employees through E-meditek services limited. For the AY2014-15 Bharti axa insurance is provided to us as part of health insurance for all employees.(Bharti AXA General Insurance Company Limited) I had Lipomas (Swelling under skin) on my hand, thighs, back and some other parts in the body. Since those swellings are causing pain Doctor has suggested me to get it remove. Since E-meditek people are the one who provide service to us, I have explained the situation and shown the estimation cost to them and they said it can claimed. Around 48-50 Lipomas are removed from my body after surgery. I have spent almost 56K+ till now and I have submitted my claim for 52K. After surgery (24th Jan'15), I have submitted all required documents for claim. I have submitted all the required documents/consultation papers and receipts/bills as per there request. I have received rejection of claim mail saying the surgery which I underwent is comes under cosmetic treatment. Since mine is a genuine case and doctor certificate also says that the surgery has done because of pain, . I have asked them to re-check on my claim. It has been almost 3months now submitting my claim and knocking door-door to get my claim approved. I have faced huge money loss and severe pain. PFA details, Could you please take my case and help me in getting my claim approved. Thanks & Regards, Bhargav