[Resolved]  Big Bazaar — AMOUNT DEDUCTED THRICE FROM MY DEBIT CARD

Address:Ambala, Haryana

ON 15 DEC 14 I PURCHASED A JACKET WORTH RS 2999 AND WHILE PAYING THROUGH DEBIT CARD, SALESMAN SWIPED MY CARD # POS NO. 02PL[protected] # TXN NO[protected]. BUT DUE TO SOME ERROR IT WAS NOT DEDUCTED. HE AGAIN SWIPPED IT # TXN NO[protected] AND THE SAME ERROR WAS THERE. HE THEN USED A DIFFERENT MACHINE AND IT WAS PAID THAT TIME #POS NO [protected] # TXN[protected] AND THE RECIEPT WAS GENERATED. AND I RECIEVIED A MESSAGE ON MY MOBILE . AFTER SOME TIME I RECIEVED THE OTHER TWO DEDUCTION MESSAGE . I CONTACTED THE PERSON AT CASH COUNTER AND SHE TOLD ME THAT IT WILL BE BACK IN MY ACCOUNT IN 12 HOURS BUT IT DIDNT HAPPEN. MY CONTACT NO IS [protected] AND EMAIL ID [protected]@gmail.com . PLEASE LOOK IN THE MATTER AT THE EARLIEST
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Aug 14, 2020
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Hi Mr. Swapan,
Greetings from Future Group. This is to inform you that we have taken note of your concern and have escalated the matter to our team. They shall get in touch with you regarding the same at the earliest. Write to us at [protected]@futuregroup.in for any further assistance. We will be glad to assist.

Regards,
Priya

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