[Resolved] Big Bazaar — Arrogant and disrespectful behaviour of staff of big bazaar jorhat | |||||
Bought la opala dinner set worth 3500 k approx. staff informed bout festive offer n i wil be eligible for gifts at less price of its original.had to wait in line after which they declared that i will get a milton casserole n processed my voucher. After making me wait for a long time they said that it wont be possible and refused to answer any questions. When i appealed to the manager(? Mr shayan)he too completly ignored me and started interacting wit another staff. It was a complete waste of my time n energy n i left feeling like a cheap fool.. plz see to it that such malpractice dosnt get repeated coz i personally will never return to big bazaar again n thereby u wil lose esteemed customers. Dr vikramjit Was this information helpful? | |||||
Mar 29, 2017 Complaint marked as Resolved Verified Support Feb 23, 2017 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Customer, We apologize for the inconvenience faced by you. Kindly share your contact number at [protected]@futuregroup.in so that I can take it up with the concerned team. Regards, Priya Future Group | |||||
 2 Comments | |||||
Comments
I bought Nirlep nonstick cookware which is under 12 months guarantee against any manufacturing defect. After only1 month o[censored]se its handle got detached from the main body. The metal portion which was affixed to the main body got separate. On customer care the standard reply I got "Manager is busy". Reply remains the same after some time also. It seems everyone at the BigBazaar is busy except the customers who are coming here. These fools don't know that they get money out of the payment which customers made to them. Still waiting for a positive reply.
amit0384's reply, Feb 22, 2017
Now they replied that it is not covered under warranty..Perhaps they don't understand diff between warranty and guarantee.
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+91 90 0786 2472
+91 22 6644 2200
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Greetings from Future Group, I am Priya.
Please accept my sincere apologies for the experience you had. Your concern has been escalated to our team, they shall connect with you shortly and sort out the matter. Request you to provide your contact number so that the team can contact you. Do write to me at [protected]@futuregroup.in.
Regards,
Priya
Team Big Bazaar
Future Group Care