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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Last updated Mar 2, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
456
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints(3867)

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J
Jyoti.singh9821
from Mumbai, Maharashtra
Mar 2, 2024
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I don't recommend them

I recently purchased a dinner set from them but when I used it, I come to know that it's not good quality. I don't recommend them...
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S
SachinSachin521
Mar 1, 2024
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My experience with Big Bazar

My experience with Big Bazar was disappointing. I purchased a sofa which turned out to be defective upon delivery. The quality was subpar, and the defects were evident, indicating poor quality control. Despite assurances of product quality, the sofa fell short of expectations. Dealing with a defective piece was inconvenient and reflected poorly on Big Bazar's commitment to customer satisfaction and product standards....
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K
KamalKumar0215
from Lucknow, Uttar Pradesh
Feb 15, 2024
Feb 15, 2024
This thread was updated on Feb 15, 2024
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Profit Club Membership Refund

I renewed my profit club card right before two months when all stores got shut all over in India in march 2022 without any previous information or notice. When we have visited the nearest store many times but no one was present after few months we get to know about the whole scenario and when we asked about the money which got stuck in the membership then they redirected us towards the customer care and the biz bazar email but we didn't received...
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S
Santhosh.ss
Nov 20, 2023
Dec 17, 2023
This thread was updated on Dec 17, 2023
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Defective sofa

Address:Bangalore Central JP nagar

I’m following up from past close to 4 months for defective sofa replacement, all executive are taking months together for closer and never revert back as committed.

1. first sofa i took L shape was delivered display piece, the service person visted to assemble also agreed that it was display one.. it took ages for hometown team to replace.

2. they dint had same peace and had to pay addition money and choose...
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T
Tabrez Khan 2009
Oct 27, 2023
Nov 11, 2023
This thread was updated on Nov 11, 2023
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I have profit club cards no. 92242806959828 with deposited amount 10000/- for card

Address:E-22, Rose Apartment Sector - 14 Extn, Rohini - 110085

Address: E-22, Rose Apartment Sector - 14 Extn, Rohini - 110085
Website: [protected]@gmail.com
Mobile No: [protected]

I have opted a Big Bazaar Profit Club card in month of February 2021.

I have profit club cards no. [protected] with deposited amount 10000/- for card, issued by Bigbazaar (Future Group) Suddenly stores closed. Without any information Future group closed their Bigbazaar stores...
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I had ordered the products from Big Bazaar and payment also done but it's not showing anything and they utilise my credit card details and spent money from my card...
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R
Rahul TAnk
Sep 17, 2023
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Big Bazaar Profit Club Membership Card

I have purchase Big Bazar Profit Club membership card from Big Bazar at Kanpur. Now big bazar has been closed, and I'm unable to redeem or refund my balance, as all his toll-free numbers and e-mail IDs is closed....
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Address:Big Bazaar, Metro Junction Mall, Kalyan E- 421301

Dear sir,
I was a bonafide customer of Big Bazaar and member of Profit Club. I took a Future plan worth Rs.10000/- in 2021. I was using some part of this plan and stooped shopping in Dec21-Jan22 for some reasons. Suddenly I came to know after Jan22 that Big Bazaar is going for shutdown. It was sold to Reliance group without any prior information to clients. I tried to contact Big Bazaar for refund of my balance worth Rs.6000/- (o/o...
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Reference ORDER No. 74EDMLRGZ dated 15/08/2023 for supply of 5 kg INDIA GATE TIBAR RICE. Payment of Rs 600/- has already made. Your website indicates that product has been shipped on 16/08/2023. However, the same has not been delivered to me so far. Also my several requests for expediting the delivery of the product were not responded. Please either get the delivery of the product expedited or arrange refund of Rs 600/-.
Jagdish Rai...
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S
Suchismita Mohapatra
from Bhubaneswar, Odisha
Aug 15, 2023
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Profit club pending amount not paid for last 18month

Have a profit club cards and with deposited amount 10000/-, issued by Bigbazaar (Future Group) Suddenly stores closed in March2022. Without any information Future group closed their Bigbazaar stores from Bhubaneswar, in March2022. I talked to the old staffs of bigbazar (currently working with Reliance Smart Bazar), they assured me that it will be refunded via reliance, it's in process. Waiting for the process for last one and half year. I...
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C
Chako@1234
Aug 4, 2023
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Kodak tv

I purchase kodak tv..the tv is 1 year warrenty.. I claim for replacement. But they were not refund or replace.. They were cheating and frauds to consumer. Please take action.....
+1 videos
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B
bantoo123
Jul 22, 2023
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Non refund of balance money

Profit club card bearing no [protected] was submitted along with required doc (as asked by bigbazar representative in office) i.E. Aadhar card, cancelled cheque to bigbazar office on 11 may 2022 for refund of balance money (rs 7000.00).
Teh money is not refunded still to my bank account....
+1 photos
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V
vinay.a.verma
from Pune, Maharashtra
Jun 30, 2023
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Big bazaar profit club card fraud

Address:FUTURE RETAIL HOME OFFICE Tower C, 247 Park, LBS Marg, Vikhroli (W), Mumbai – 400 083

I had taken BigBazaar Profit club card about 2 years ago. After outlets of Bigbazaar were closed I did not receive my money back. Also many times I have reached out to the same Store (Where Reliance is running their store now) but nobody seems to be taking the responsibility, I met with the person who convinced me to take the bigbazaar card but he also not helping now.

Can consumer forum help in this regard? Or we just need...
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N
Nitin Sarkar
from Kolkata, West Bengal
Jun 14, 2023
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Damaged center table delivered

Address:Home town new town kolkata

Display item which was damaged and which we had specifically mentioned to not delivered was delivered after days. When asked they denied. The table is heavily damaged....
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B
basilpaul2004
from Ernakulam, Kerala
Jun 1, 2023
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Refund for the PCC profit club card

Address:Plot:30, MECHIRAPPATTU HOUSE, IRUMPANAM P.O, Ernakulam , Kerala 682309

Sir,

Please help me get the refund for the profit card club for the Mob : +91 [protected], as I had renewed it for the second time but the company closed after a few months, as for the amount of Rs. 12, 000 to be claimed....
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S
samirgholap
from Vasai-Virar, Maharashtra
May 31, 2023
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Full and Final Settlement not paid

Address:Nalasopara, mumbai, Maharashtra

Hi,
I worked with future retail ltd from 27 Feb 2015. MD deliberately handed over all store to reliance retail and made reliance smart Bazaar hence staff also handed over to reliance and i resigned on 28 Feb 2022 but my full and final amount not paid till date. Please help me......
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R
Rakesh5700
from Noida, Uttar Pradesh
May 27, 2023
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Refund Membership of profit club reg.

Refund Membership of profit club
Dear Sir

I have taken the membership in big bazar profit club card of Rs 10, 000 later Bigbazar was closed and i have not got the my refund amount, It approx 8000 rs balance, Request you to get my refund at the earliest
Name - Rakesh Kumar singh
Membership profit club card number[[protected]]

Request you to get my refund at my attached bank account in above...
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R
Rakesh5700
from Noida, Uttar Pradesh
May 27, 2023
May 27, 2023
This thread was updated on May 27, 2023
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Refund Membership of profit club

Dear Sir

I have taken the membership in big bazar profit club card of Rs 10, 000 later Bigbazar was closed and i have not got the my refund amount, It approx 8000 rs balance, Request you to get my refund at the earliest
Name - Anuj Kumar Mishra
Membership profit club card number[[protected]]

Request you to get my refund at below account detail

Name of account holder - Anuj Kumar...
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A
Anuj Mishra Mishra
from Kanpur, Uttar Pradesh
May 24, 2023
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Big bazaar

Address:MIG , 32 SBI colony Barra3 , Kanpur

Dear Sir

I have taken the membership in big bazar profit club card of Rs 10, 000 later Bigbazar was closed and i have not got the my refund amount, It 8000 rs balance, Request you to get my refund at the earliest
Name - Anuj Kumar Mishra
Membership profit club card number[protected]

Request you to get my refund at below account detail

Name of account holder - Anuj Kumar...
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D
Dipesh_05
from Mumbai, Maharashtra
May 14, 2023
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Refund of wallet amount

Dear Team,

I was having Future Pay balance with register mobile number is [protected].
But I got to know as future group is not is operational now please refund my money....
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