[Resolved] Big Bazaar — Bad Billing :@ | |||
Yesterday (04.11.2014) I purchased Dove essential nourishment body lotion from Big Bazaar Raipur and its MRP was Rs.200/- with a free Dove 42gm soap. But in bill they took Rs.225/- which I realised after returning. The experience I had from big bazaar yesterday was really poor. With the Ponds cold cream I bought, it was supposed to have a Pond's white 7.7g beauty cream free but I did not get, instead they did not remove the magnet and at the door I had to take out the Pond's and then the security tore it off. I lost my time simply dealing with the miss managed staff at big bazaar Raipur. I want to emphasise again that the cash counter is messy and we have to wait for so long. After billing there is only one staff to remove magnet for four counters and the rest of the counters are closed. We have to tell twice them that if any stuff we bought is having an offer. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
49%
Complaints
3867
Pending
0
Resolved
1795
+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Greetings from Future Group. This is Priya. We regret the billing issues you faced at our outlet. Write to us at [protected]@futuregroup.in with your contact details so that we can take the matter up with our team. They shall get in touch with you on the matter at the earliest and have it resolved.
Regards,
Priya