[Resolved]  Big Bazaar — Delay at billing counter and your employees guiding customer to complaint register

Address:Belgaum, Karnataka

Dear Sir,

As the competition is at every door step, after you establish in the Market it is essential to maintain your reputation and Quality service to your Customer. But surprising your employees are guiding to Complaint Register to Customer to put forward the their Concern. This I would call as arrogance. It is really disgusting, after selecting products to bill the same the Customer has stand in que for 30 minutes. While mentioning the delay matter at billing counter, your billing person guides the customer, the complaint register is available at counter, you can put forward your complaint.

Kindly look into the matter, As I feel this as serious concern

Thanking you and regads.

Dhananjay
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Aug 14, 2020
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Hi Mr. Dhananjay,

Greetings from Future Group. This is Priya. We surely do not want our customers to face delays at the billing counters. Our teams are continuously working on improving our services so that our customers are satisfied. Please provide us with your contact number by writing to me at [protected]@futuregroup.in our team will get in touch with you.

Regards,
Priya
Future Group Care

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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