Big Bazaar — Different Product Delivered than displayed

Address:New Delhi, Delhi

I had visited Big Bazar outlet at V3S Mall Laxmi Nagar New Delhi on 12th October 2014. There I saw a normal Kadhai into display shelf costing Rs. 399/- and picked and moved towards billing counter. The lady standing aside stopped me and asked to take a packed piece for convenience in billing rather taking an open piece for display. I trusted her concern and accepted the packed piece in good faith and got it billed vide INV No 0811152 which was of the same price shown in display. While I reached home and opened the packing, the Kadhai given to me was a different product i.e. Induction Kadhai rather I chose a normal Kadhai for purchase. The sales team at the outlet has sold me a different product without bringing it to my notice. I want to get it replaced for a normal Kadhai. Please contact me at the mobile no [protected]. Rgds CA Anurodh Chandra
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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