Big Bazaar — Food | |||
On 30-3-15 I went and purchased groceries at 13.44 hours at big Bazaar, ArcotRoad branch and asked them for home delivery. My home delivery challan no. 2441 dt.[protected]. The agreed and said that the goods will be delivered in the evening. Till now 1-4-15 .. 8.30 hours the goods were not delivered. Day before yesterday and yesterday I have called them for the delay in delivery. They simply saying it will be delivered within one hour. So many hours passed delivery is yet to be made. Why these people accepting this home delivery? I have never seen like this. I have shopped in so many super markets in chennai they are prompt in service. The name may be BIG BAZAAR. WORTHLESS BAZAAR TO SAY. it is high time the authorities of this Big Bazaar to close down their shop and convert it in to a Barber Shop. இவர்கள் வ்யாபாரம் செய்வதை விட சரைக்க போகலாம். No curtesy to customers. No prompt reply in attending calls. A bad experience indeed. Was this information helpful? | |||
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Hi Mr. Narayanan,
Greetings from Future Group. I am Priya. We regret the inconvenience caused to you. Please help me out with your contact and invoice details at [protected]@futuregroup.in so that our team can connect with you and resolve this issue at the earliest.
Regards,
Priya
Greetings from Future Group. I am Priya. We regret the inconvenience caused to you. Please help me out with your contact and invoice details at [protected]@futuregroup.in so that our team can connect with you and resolve this issue at the earliest.
Regards,
Priya
Dear madam
Thanks for your response. The details called for is furnished below.
Bill no. T11/89440 13:44 dt.[protected] bill value: 3444-90 home delivery chalan no.2441
Today morning I contacted one Ms. Jothi in Big Bazaar consumer care ([protected]) and lodged the complaint. She has given the registration of complaint no. as 92556. She asked me to contact the person concerned in the super market where I had purchased the goods. Today morning at about 945 am contacted the in charge madam o[censored]r outlet obliged and refunded the amount of ₹ 3445/-
While I am in ur outlet most of the people were some what disappointed about the service rendered there. Curtesy us very much lacking. The management should give some training to the staff concerned to educate them to take care of the grievances expressed by them. If you go through the Indian Consumer Complaint forum you can see through the complaints and try to rectify them in good sprit. You have never post ur reply on those comments. This means you people never care about this. Your growth will be on the goodwill of the people who are ur customers. As Mahathma Gandhi once said that
“A customer is the most important visitor, on our premises. He is not dependent on us. We are dependent on him.He is not an interruption on work. He is the purpose of it.He is not an outsider to our business. He is part of it. We are not doing him a favor by serving him…He is doing us a favor by giving us the opportunity to do it.”
If you people take this as mantra, the organisation in which you serve will grow and at the same time the employees reputation as well as their livelihood also grow tremendously.
Best wishes with a hop you will look into this in a good sprit in upholding the consumer's dreams as enriched in western countries.
My contact no. [protected]/[protected]
[protected]@futuregroup.in
Thanks for your response. The details called for is furnished below.
Bill no. T11/89440 13:44 dt.[protected] bill value: 3444-90 home delivery chalan no.2441
Today morning I contacted one Ms. Jothi in Big Bazaar consumer care ([protected]) and lodged the complaint. She has given the registration of complaint no. as 92556. She asked me to contact the person concerned in the super market where I had purchased the goods. Today morning at about 945 am contacted the in charge madam o[censored]r outlet obliged and refunded the amount of ₹ 3445/-
While I am in ur outlet most of the people were some what disappointed about the service rendered there. Curtesy us very much lacking. The management should give some training to the staff concerned to educate them to take care of the grievances expressed by them. If you go through the Indian Consumer Complaint forum you can see through the complaints and try to rectify them in good sprit. You have never post ur reply on those comments. This means you people never care about this. Your growth will be on the goodwill of the people who are ur customers. As Mahathma Gandhi once said that
“A customer is the most important visitor, on our premises. He is not dependent on us. We are dependent on him.He is not an interruption on work. He is the purpose of it.He is not an outsider to our business. He is part of it. We are not doing him a favor by serving him…He is doing us a favor by giving us the opportunity to do it.”
If you people take this as mantra, the organisation in which you serve will grow and at the same time the employees reputation as well as their livelihood also grow tremendously.
Best wishes with a hop you will look into this in a good sprit in upholding the consumer's dreams as enriched in western countries.
My contact no. [protected]/[protected]
[protected]@futuregroup.in
Hi Mr. Narayanan,
This is Priya here. We did not get your mail yet. Please help me out with your contact details at [protected]@futuregroup.in so that we can assist you with the same.
Awaiting your reply
Regards,
Priya
This is Priya here. We did not get your mail yet. Please help me out with your contact details at [protected]@futuregroup.in so that we can assist you with the same.
Awaiting your reply
Regards,
Priya
Dear madam
Thanks for your response. The details called for is furnished below.
Bill no. T11/89440 13:44 dt.[protected] bill value: 3444-90 home delivery chalan no.2441
Today[protected] morning I contacted one Ms. Jothi in Big Bazaar consumer care ([protected]) and lodged the complaint. She has given the registration of complaint no. as 92556. She asked me to contact the person concerned in the super market where I had purchased the goods. Today morning at about 945 am contacted the in charge madam o[censored]r outlet obliged and refunded the amount of ₹ 3445/-
While I am in ur outlet most of the people were some what disappointed about the service rendered there. Curtesy us very much lacking. The management should give some training to the staff concerned to educate them to take care of the grievances expressed by them. If you go through the Indian Consumer Complaint forum you can see through the complaints and try to rectify them in good sprit. You have never post ur reply on those comments. This means you people never care about this. Your growth will be on the goodwill of the people who are ur customers. As Mahathma Gandhi once said that
“A customer is the most important visitor, on our premises. He is not dependent on us. We are dependent on him.He is not an interruption on work. He is the purpose of it.He is not an outsider to our business. He is part of it. We are not doing him a favor by serving him…He is doing us a favor by giving us the opportunity to do it.”
If you people take this as mantra, the organisation in which you serve will grow and at the same time the employees reputation as well as their livelihood also grow tremendously.
Best wishes with a hop you will look into this in a good sprit in upholding the consumer's dreams as enriched in western countries.
My contact no. [protected]/[protected]
Narayanan K
Thanks for your response. The details called for is furnished below.
Bill no. T11/89440 13:44 dt.[protected] bill value: 3444-90 home delivery chalan no.2441
Today[protected] morning I contacted one Ms. Jothi in Big Bazaar consumer care ([protected]) and lodged the complaint. She has given the registration of complaint no. as 92556. She asked me to contact the person concerned in the super market where I had purchased the goods. Today morning at about 945 am contacted the in charge madam o[censored]r outlet obliged and refunded the amount of ₹ 3445/-
While I am in ur outlet most of the people were some what disappointed about the service rendered there. Curtesy us very much lacking. The management should give some training to the staff concerned to educate them to take care of the grievances expressed by them. If you go through the Indian Consumer Complaint forum you can see through the complaints and try to rectify them in good sprit. You have never post ur reply on those comments. This means you people never care about this. Your growth will be on the goodwill of the people who are ur customers. As Mahathma Gandhi once said that
“A customer is the most important visitor, on our premises. He is not dependent on us. We are dependent on him.He is not an interruption on work. He is the purpose of it.He is not an outsider to our business. He is part of it. We are not doing him a favor by serving him…He is doing us a favor by giving us the opportunity to do it.”
If you people take this as mantra, the organisation in which you serve will grow and at the same time the employees reputation as well as their livelihood also grow tremendously.
Best wishes with a hop you will look into this in a good sprit in upholding the consumer's dreams as enriched in western countries.
My contact no. [protected]/[protected]
Narayanan K
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
No curtesy to customers. No prompt reply in attending calls. A bad experience indeed.