[Resolved]  Big Bazaar — Fraudulent billing in exchange mela mrch 2014

Address:

Chennai, Tamil Nadu

Hello

I have 3 clarifications in the exchange offer billing

clarification1: date of purchase 16.03.2014 and retail Inv no in my bill is 0039775 and till no.24

I purchased pediasure 400 g plastic container on 16/03/2014, the MRP of which was written as Rs.500

the exchange coupon value in my card is Rs1230

but i was billed for total amount of rs 474.23 net amount
bill details are as below

disocunt rs 50.77
basic amt 414.17
vat amt 60.06
net amt paid by me 474.23


kindly clarify as the groceries are under 10%discount i should have had a discount of Rs.50 and i should have paid only Rs 450 (ie 500 less 50 discount) instead i ahve paid Rs 474.23 (ie i have been charged extra Rs 24.23)


clarification2: date of purcahse 24.03.2014 Retail inv no. 227541 and till no.6

I purchased pediasure 750g - MRP Rs 940

bill details are as below

disocunt rs 88.59
basic amt 743.59
vat amt 107.82
net amt paid by me 851.41

I should have had a discount of Rs 94 (10% on 940) and i should have only paid only Rs[protected] but i have made to pay 851.41 (ie i have been charged extra 5.41 extra)

clarification3: date of purchase 25.03.2014 and Retail inv no. 0041204 and till no.24

I purchased pediasure nighty MRP rs 299

bill details are as below

disocunt rs 20.00
basic amt 265.71
vat amt 13.29
net amt paid by me 279.00

I should have had a discount of Rs 29.9 (10% on 299) and i should have paid only Rs 269.1 (299-29.9) but i have made to pay Rs 279 (ie i have been charged extra rs 9.90)

All the purchases relate to groceries which comes under10% disount in this month due to exchange mela

all the purchases were made by me thro Exchange value coupon card

please clarify the above 3 billing discrepancies at the earliest