[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — Payment related issue - refund | |||
I have purchased grocery from big bazaar ajmer. I swaped my debit card for the purchase. The amount deducted from my account thrice because of the machine was not working properly and the bill was generated on the third time. The store manager told that the amount for the first two transaction will be refunded in my account with in few hours but the amount is still not credited. Was this information helpful? | |||
Dec 24, 2016 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Nov 21, 2016 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Ankur, Sincere apologies. Request you to share your contact number at [protected]@futuregroup.in so that I can take up this matter with the concerned team and they shall do the needful at the ealiest. Regards, Priya Future Group | |||
 3 Comments | |||
Comments
I did shopping for Rs.363.00 & paid by ICICI credit card on 20.11.16. Big Bazar has realised twice RS.363.00 on 20.11.2016 against one Bill. They swiped the card twice saying that first transaction was failed. Please cancel one debit at the earliest.
My mail I'd is [protected]@gmail.com
My mail I'd is [protected]@gmail.com
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response, Dec 1, 2016
Verified Support
Dear Mr. Avijit,
We regret the experience you had. Please send across your contact number and the details of the store you visited at [email protected] so that I can raise this with our team.
Regards
Priya
Future Group
We regret the experience you had. Please send across your contact number and the details of the store you visited at [email protected] so that I can raise this with our team.
Regards
Priya
Future Group
Useless ...pathetic.. worst ...unprofessional...Grp n it's brands don't hav a future...
Mental harassment for delivery n fitment..of bloody centre table n side table..
Ten thousand ppl involved right from delivery to fitment and coordination..never recommend to anyone
Mental harassment for delivery n fitment..of bloody centre table n side table..
Ten thousand ppl involved right from delivery to fitment and coordination..never recommend to anyone
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response, Dec 2, 2016
Verified Support
Dear Mr. Rogit,
We are extremenly sorry for the inconvenience caused. Request you to share your contact details at [email protected] so that I can take this up with the team.
Regards,
Priya
Future Group
We are extremenly sorry for the inconvenience caused. Request you to share your contact details at [email protected] so that I can take this up with the team.
Regards,
Priya
Future Group
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Kindly write at [email protected] with your contact number and store details so that I can raise this with the concerned team.
Regards,
Priya
Future Group