Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — Koryo LED TV

ashishgaikwad21

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400083

Purchased Koryo LED Tv (42 inch) on 11 October. But the next day it was having some technical issue and was replaced with the new one. But the replaced tv also had the same issue. On contacting store, they informed that the whole lot of tv has the same issue and even if i take the new one it would have the same problem. So asked for the refund of the amount paid during the purchase. Still the refund is not made and no one is addressing this issue.

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May 14, 2017

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Oct 28, 2016

Updated by ashishgaikwad21 Mail communication between Ezone & Bajaj Finance.

Oct 28, 2016

Updated by ashishgaikwad21 Mail communication between Bajaj finance and Ezone store.

Verified Support

Oct 29, 2016

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Ashish,

We are extremely sorry for the inconvenience caused. I have taken this up with the concerned team & they shall look into it.

Please note your reference id 5581 for further assistance.

Regards,
Priya
Future Group

Oct 29, 2016

Updated by ashishgaikwad21 Hi Priya,

I have already mailed my complaint to ezone customer care on 25 Oct'16. Reference no. for that is 5240640. But still no reply from them.