Big Bazaar — harassment by gatekeeper

Address:

Kolkata, West Bengal

Hi, This is a pain for me to express grief about big bazar in Kolkata, my home town, where as in South Indian big cities, big bazar is a model of corporate culture and i appreciated a lot. I visited big bazar yesterday along with my family and little kid. Made some purchase and while returning, at the exit gate the gate keeper intercepted and asked for paying parking charge for my bike. As i know first two hours is free. I spent less than one hour and the coupon given to me while entry gives the entry time. I told the gate keeper about the charge and said if he illegally demands i would talk to their head. With out bothering he kept on demanding parking charge and i had to go to talk inside with the manager while i had to leave my wife and kid at the gate. My kid being an infant (just 6 months old) baby started crying due to hot summer evening. I requested the gate keeper not to make any harassment and this may be brought to the notice of higher authority. Surprisingly the man refused with out even bothering. This is very disgusting experience for me ever i had in any shopping mall. I suggest you to provide necessary training to the employees and guards about how to conduct with customers and conduct a back ground criminal verification for security and guards. Reg Kamakshya Adhikari Software Engineer, Cognizant Ex Asst. Prof., Regency Institute of Technology, Pondicherry. [protected]