Big Bazaar — high charge from mrp

Address:

Indore, Madhya Pradesh

this is my third issue with big bazar, Every time they write low rates to attract the customer and at the time of billing charge high. IF YOU ARE INTRESTED I WILL SEND YOU MY PREVIOUS COMPLAINTS. I already send 2 complaints to them that time they also send me a appology letter and offer me a gift coupan of Rs 500, which i refused. They are not ready to check their system and improve it. On 14/12/14 when i purchase a parle cake of mrp 20, they charge 66.50 for it, when i come to CSD, they check and told " GALTI SE GALAT BAR CODE CHIPAK GAYA HUM AMOUNT RETURN KAR DETE HAI". After informing by me the reversing the amount is not the solution. So many people daily visit to big bazar and shop, are you thinking that a man who enter in big bazar have a mind of super computer, he remember rates of all items and having lot of time to check the bill. Generally people believe that you are honest and preparing correct bill. but you are fail in this process, Please check the system, make analysis and send me corrective and preventive action. I am attaching some photograph, which helps you to understand the case. VINEET GARG [protected] [protected]