[Resolved]  Big Bazaar — Misbehaviour by staff

Address:Ernakulam, Kerala

On 30th Aug 2015 around 5 PM, Me and my friend had shopped at Big Bazaar, at the ground floor of the Abad nucleus shopping mall. After settling the bill of around 2000 INR and the security check, as we stepped out of the shop, the alarm went off and we were asked to to stop for further checks. The concerned security cross checked our bill and there was no item that was unpaid. Few minutes later their lady staff arrived and asked both o[censored]s girls, to follow her to the trial room. She started cross questioning us as if we were some criminals. She started checking our personnel belongings and started questioning if they were sneaked from the store. This lady staff was very rude and publicly harassed and humiliated us in front of all the other shoppers. After that we were taken to their technical room and checked each of the purchased item and found that everything was paid for. Due to this incident both o[censored]s girls had to undergo public humiliation in front of hundreds of people. We urge you take necessary action against the shop and the staff for such ill behavior shown to us. For further information and confirmation contact me on : Name : Aswathy Menon, Phone : [protected], Email id : aswathy.[protected]@gmail.com Place : Tripunithura
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Aug 8, 2021
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Dear Aswathy,
Greetings from Future Group, this is Priya.

We regret the inconvenience caused. Please be informed that we have taken a note of this issue and we will do the needful to resolve the same at the earliest. Kindly note your reference code-628 for further communication at [protected]@futuregroup.in

Regards,
Priya
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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