[Resolved]  Big Bazaar — not getting rs 31 talktime inspite of complaining several times....

Address:Kolkata, West Bengal

i took a mobile no[protected] from lake mall, kolkata..after that the sales guy told me to pay rs 51 toget rs 51 talk time.i had paid by credit card.but i got rs 20 as talk time and rs 31 i did not get till date.in this connection i had done email several times(appox 12) to your company mail id and even your company asked for the scanned company of the credit card bill, that also i had sent...but till now i did not get the talk time remaining rs 31...your company people called me does not even know the working of edc machine...that also i had to explain him... please provide the necesaary talk time.docomo company also said us that fault is with big baazar not them. please settle the matter quickly. since 4/11/2014 i 'm telling you for the talk time...
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Aug 14, 2020
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Hi,
Greetings from Future Group. This is to inform you that we have taken note of your concern and have escalated the matter to our team. They shall get in touch with you regarding the same at the earliest. Write to us at [protected]@futuregroup.in for any further assistance. We will be glad to assist.

Regards,
Priya
Hi,
Please be informed that the number is in disconnected status you will need to visit the store with the documents. In case of any further assistance, do write me to me [protected]@futuregroup.in.

Regards,
Priya

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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