[Resolved]  Big Bazaar — Outright Theft and severe intimidation by the staff

Address:Mohali, Punjab

Date:01/04/14; Time:Midday/Evening; Purchased various items totalling Rs.1200 (appr.). Paid the bill in Cash. A single tube of Facewash was left unnoticed in one of the pockets of my cargo pants. At the security check I discovered my mistake and offered to pay for it. The Security Officer in charge used foul language and threatened me with the Police. Even after I paid for the Facewash, I was made to sign on a piece of paper (and threatened with Police action if I failed to do so), also my entire shopping bag with all its contents, along with the Bill were uncermeniously consficated without a refund of my money. I contemplated Police Action, but I'm trying here first.
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Aug 14, 2020
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Dear Mr.Ankit,

This is Priya from Future Group. We would like to learn more on the issue so as to investigate on the same and provide assistance at the earliest. Hence request you to write to us at [protected]@futuregroup.in with your contact details and Reference number 13117.

Regards
Priya
Future Group.
Dear Mr. Ankit

We haven't yet received any reply from the name of Ankit. Do reply to us at [protected]@futuregroup.in with your contact details, so that our team can reach you and meet your expectations at getting the matter met with at the earliest .

Regards,
Priya
Future Group

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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