Big Bazaar — Worst Experience with BIGBAZAAR dress materials

Address:

Bangalore, Karnataka

Hi, This is Kumar. I have gone to Big bazaar located at Old Madras road Bangalore on March 26th 2014 ( Invoice No. 0010270) to purchase unstitched cotton churidar materials. In Kalamandir section I've bought two churidars. I asked about colors guarantee they told that it won't bleed. Then I stitched it within a week and wore it. The next day I rinsed the cloth with plain water. The material bleeded heavily. The churidar material was lavender and white and after rinsing I couldn't find the original colour. Moreover, the churidar was completely faded. On April 11th, I've contacted the Big bazaar Kalamandir section, they told that they would send it to the HO. After 15 days I've contacted they told that they couldn't exchange. They aren't admitting their mistake. I have been purchasing with Bigbazaar for more than 10 years in metro cities like Bangalore, Kolkota, Hyderabad, Chennai. Till now I didn't face such a product quality issue. Really, I am wondering about the worst customer service. Kindly take action on this Kumar ([protected])