Big Cinemas — Unethical and inhumane behaviour by Security

Address:

Allahabad, Uttar Pradesh

(29/August/2015) Yesterday me and my friend went to Big Cinemas, 166 A, Bai Ka Bagh, Near Jeevan Jyoti Hospital, Allahabad . Now as security check process underwent.They pointed out me that you can't allow any eatable item in the cinema from outside. Now I am currently suffering from Peptic Ulcer and gastritis in this condition i have to eat something at regular intervals and have to follow very restricted diet.I explained him all the condition about my problem but he and his staff show inhuman behavior. I have only Parle - G biscuit but they didn't allow us to take it to the cinemas and they clearly said that it is their in rules and policies.When i asked him whether they have Parle-G biscuit in their shop then they straight forward No !!! ie. and one thing i need to mention here it was last show of the cinema ie late night show so obviously i was hungry and what were in their canteen i could not eat that because of my problem. Now my straight forward question is what are these types of rules made for rules are made for proper functioning of the organization and provide best service to the consumers but here they are behaving as stone for some consumers and main thing is their attitude towards consumer. I am attesting ticket receipt and photo of the security in-charge who very eagerly said "Jo ho sakta hae kar lena" whatever you can do I will handle .These were the lines of security in-charge their.