Bigbasket.com — Cheated on product

Website:

Bigbasket.com

I ordered Fuji Apple but Big Basket.com delivered Washington Apple. They put a label of Fuji Apple and charged me for Fuji apple. Below the Fuji Apple was a label of Washington Apple mentioned. The label of Fuji apple shows cost as Rs.140/- but they charged me Rs.178/-.
They have short supplied 2 items and charge me for the same and are not ready to deliver the product next day. When I brought this to the notice of the dleivery person, he said he will inform the company. Then I got a message stating the credit will be given for undelivered items. That means I am forced to shop with Bigbasket again.
Earlier also they had cheated me on the weight when I purchased Ginger.