Bigbasket.com — Items not delivered and money is not getting refunded

Address:560016
Website:bigbasket.com

Hi,
Big basket should immediately be banned. They are doing all unethical activities. We have ordered some items and paid the money. But while delivering they had not delivered 5 items. When we called they said, they will refund money that too 150%. It happened on sunday i.e. 4th Dec. But they didn't do anything. Next day again called and they said within an hour they will pay back the amount into the wallet. Till now nothing happened i.e. 3 days no action and no response. If I go through all these complains here, looks like they are doing something wrong. So I believe we should not use Big Basket any more, it should be something else. Looks like they have taken it for granted.
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Comments

Very dissatisfied with service. Have not been delivered items and just been told we will revert and they don't revert..
Order no. #BMFVO[protected]

Have paid Rs.1120 and items delivered worth only Rs. 290.

This is absolutely unacceptable! Will make sure the company pays for this in consumer court!

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