[Resolved]  Bigsop.com — Not getting the product

Address:

New Delhi, Delhi

From: contact bigsop [mailto:[protected]@bigsop.com]
Sent: Tuesday, July 22, 2014 6:20 PM
To: Presanth Kumar
Cc: Santosh Kumar
Subject: Re: Quick Reply to your Complaint - Bigsop.com

Dear Sir/Madam,

Thank you for writing to us.

Please follow the below mentioned process in case if you have credit points in your bigsop account:-

*Login through Username and Password.

*Click on my profile.

* In my profile you will see mobile & electronics, men, women etc. You can click on your preferred options and select your product.

*The product cost should be equal or more than your bigsop credit points.

*Click on the option add to cart of “would you like to use points for this product”.

*Click on check box.

*Your points will be automatically 50% redeemed in every purchasing.

Please contact us for more details at [protected].cash back isn't possible.

Regards
Bigsop customer-care team


On Tue, Jul 22, 2014 at 4:37 AM, Presanth Kumar wrote:
Dear Sir,

It is to repeat that I don’t want to contest in your cheating contest .

Please refund the amount Rs 599/-


Regards,

Presanth

From: contact bigsop [mailto:[protected]@bigsop.com]
Sent: Wednesday, July 16, 2014 4:50 PM
To: Presanth Kumar
Cc: Santosh Kumar
Subject: Re: Quick Reply to your Complaint - Bigsop.com

Dear Sir/Madam,

Thank you for your query.

We would like to inform you that we have received your payment. Please wait until result gets declare. We would like to let you know that we announce the result by every 1st week of the month and if your name will be shortlisted then you will get the prize in the same amount otherwise we will refund the same in terms of credit points (1 rupee=1 credit point) for further online shopping.

Kindly revert with your further query at [protected].

Regards
Bigsop customer -care team

On Wed, Jul 16, 2014 at 3:57 AM, Presanth Kumar wrote:
Dear Sir,

It means you cheated me .there was no indication that is a contest for which you are charging Rs 599/- .
It was clearly mentioned that I won the product .after making the payment of Rs 599/- then why it was reflected that within 5 days the product will be dispatched from the warehouse.
The above act of your end is called cheating.
Further it is to mention that I do not want to contest, so please refund the amount or send me the product.

Regards

Presanthakumar.

From: contact bigsop [mailto:[protected]@bigsop.com]
Sent: Wednesday, July 16, 2014 1:19 PM
To: Presanth Kumar
Cc: Santosh Kumar
Subject: Re: Quick Reply to your Complaint - Bigsop.com

Dear Sir/Madam,

Thank you for writing to us.
We would like to inform you that contest result is already announced. Please find the list link given below:-

http://www.bigsop.com/contest/winners/?scube=done

If your name is not there in this list then we will refund your amount in terms of credit points
(1 rupees = 1credit point) for online shopping.
Please contact us for more details at [protected]

On Tue, Jul 15, 2014 at 2:59 AM, bookComplaints.com wrote:
Hi Bigsop.com,
BookComplaints.com user has left you a message regarding your complaint
Message: I have won Apple I phone 5S on 26/6/2014 and paid Rs 599/- through my ICICI Bank credit card and the system replied the product will be desptched within 5 days from the warehouse. But till date the same is not recived .Please send it soon.

Regards
Presanthakumar
Email: [protected]@gmail.com
Mobile: [protected]
URL: http://www.bookcomplaints.com/company-product-list/company/bigsop-com_i7636
Regards,
bookcomplaints.com