[Resolved] Billdesk — Billdesk not pay my money to HSBC on time

Amarsm

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I paid HSBC Credit Card Bill Due Amount is Rs.269214.01. 1) First I paid Rs. 170000 (AHDF[protected])to HSBC on 15/10/2014 through my HDFC Account. Which amount credited to HSBC. 2) On 16/10/2014 paid my remaining due Rs.99215 (AHDF[protected])to HSBC through my HDFC Account NOTE:- As per RBI rule this payment must reflect within 48 Hours.I got proper confirmation from HDFC, Even I coordinate with HDFC Customer Care Executive, that executive also gave me confirmation about Rs.269215 total credit to HSBC on before 17/10/2014...But when I login at HSBC web portal (Netbanking) only Rs.170000 credited to HSBC... till Rs.99215 not reflected at HSBC netbanking...I also coordinate with HSBC...If I paid my due amount on time even As per RBI guidelines...If at HSBC end it not reflected on time ...? Then what I have to Do?If HSBC charge finance charge for BILLDESK mistake to me then What I have to Do?Resolve it on urgent Basis & revert Back.NOTE:---BILLDESK=VERY POOR & FALTU SERVICE PROVIDER

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Aug 14, 2020

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

Oct 21, 2014

Updated by Amarsm I paid HSBC Credit Card Bill Due Amount is Rs.269214.01.

1) First I paid Rs. 170000 (AHDF[protected])to HSBC on
15/10/2014 through my HDFC Account. Which amount credited to HSBC.

2) On 16/10/2014 paid my remaining due Rs.99215 (AHDF[protected])to HSBC
through my HDFC Account

NOTE:- As per RBI rule this payment must reflect within 48 Hours.I got
proper confirmation from
HDFC, Even I coordinate with HDFC Customer Care Executive, that
executive also gave me confirmation about Rs.269215 total credit to HSBC
on before 17/10/2014...But when I login at HSBC web portal (Netbanking)
only Rs.170000 credited to HSBC... till Rs.99215 not reflected at
HSBC netbanking...I also coordinate with HSBC...If I paid my due amount
on time even As per RBI
guidelines...If at HSBC end it not reflected on time ...?

Then what I have to Do?If HSBC charge finance charge for BILLDESK
mistake to me then What I have to Do?Resolve it on urgent Basis &
revert Back.NOTE:---BILLDESK=VERY POOR & FALTU SERVICE PROVIDER