Billdesk — Idea bill paid twice but not processed and debited in credit card

prasanth varasala

from Thrissur, Kerala

Address:

East Godavari, Andhra Pradesh

Sir today i.e, 14/03/2015 i paid the idea post paid bill for no [protected] from my SBI credit card.i was debited of Rs.168, but it says that my transaction was failed, so i continued for second time and it says again my transaction failed but it was debited twice in credit card.can u make sure that my bill was paid or not..if it is not paid then can u please refund the money back..thank you

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Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Dear Customer,

We are investigating this issue with the concerned team. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Dear Customer,

We tried contacting you on your Idea number but we couldn't’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular

prasanth varasala

from Thrissur, Kerala

Dear Sir,

Thank you for your Quick response can you please contact on my other number that is [protected] as i am not using present number [protected], you can contact me any time

thanks
with regards
V.Prasanth
[protected]

prasanth varasala

from Thrissur, Kerala

Dear Sir,

just now i contacted my SBI credit card customer care he said the bill is already credited to idea payment Mumbia, i am herewith attaching the report of credit card, please find the issue as early as possible

with regards
V.Prasanth
[protected]

Idea Cellular Customer Care

from Mumbai, Maharashtra

Dear Customer,

As per your telecon with our customer service associate on 20th March 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

selvbalaji

from Chandigarh, Chandigarh

hdfc transation failed in debit card while booking SETC ref no :BILLDESK4896

Dear Sir While booking SETC ticket transaction failed in HDFC debit card, but already SMS came as debit ref no:BILLDESK4896 TIME :12:31:42, kindly refund the money Regards Balaji S

goldyswapnil

from Mumbai, Maharashtra

2 times payment made but payment not recieved to BSNL ,

Hi, I have done a postpaid bill payment of Rs.469 two times against mobile no.[protected], but both time error is given by bill desk & amount is debited from my account, so kindly refund my money back ASAP.total amount-938/-

Thank u
Swapnil
[protected]

Prashant Tiwari 123456

from Indore, Madhya Pradesh

Sir, On 11/01/2019 i paid the idea post paid bill for no [protected] from my SBI Bhim upi.i was debited of Rs.200, but it says that my transaction time is out, can u make sure that my bill was paid or not..if it is not paid then can u please refund the money back..thank you

Contact-
Lalit
[protected]