Bisleri Customer Care

Bisleri Customer Care

Bisleri International Pvt. Ltd.

Western Express Highway, Andheri (east)
Mumbai
Mumbai City District
Maharashtra
India - 400 099

Customer Care Phone Numbers and Contacts

Phone:+91 22 6144 7155
+91 22 6144 7156
Satisfactory Rating
2%
Complaints
126
Resolved
3
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Bisleri Complaints & Reviews

Bisleri - Kerosene Smell in 20 LTRS jar of Water

User
 Amank1988 on Jul 27, 2015
I bought a 20 LTR jar of Bisleri water from the distributor in Haridwar around 1 month back. Water is oduring like kerosene oil. I complained about the same with the customer care number provided on the Jar. Every time i call it was said that the jar will be replaced. 15 days has already been elapsed but no response has been recieved till now. It was quite surprising to note that how can they take it in such a casual manner....
Complaint comments Read comments [1] Complaint category Food

Bisleri - Contaminated water supply

User
 SM Sanjay More on Jul 20, 2015
We have been purchasing Bisleri Can 20 lt. from Purity Enterprises, Parel, Mumbai 12 Tel 24102851. This is second time we have received contaminated water. There are unknown objects are floating in the Can. Please take it seriously & act against the supplier. Also Replace the Can Immediately....
Complaint comments Read comments Complaint category Food

Bisleri - Contaminated water in 20 ltr. Jar

User
 Ravirakesh12456# on Jul 19, 2015
I have received several times contaminated water from bisleri even with live worms in 20 ltr. Jar. When complained to customer services they answered roughly saying they can't do anything . Dust particle is common in bisleri 20 ltr. Packing....
Complaint comments Read comments Complaint category Food

Bisleri - Not refunding deposit amount

User
 rb_udupa on Jul 16, 2015
The water boy does not deliver water in Hyderabad. Every time he has excuses. Now I am requesting my money back for the Cans that I paid initially as deposit, even that they do not want to refund. All from head to the boys are involved in cheating....
Complaint comments Read comments Complaint category Department Stores

Bisleri - black object (insect?) inside the 20 liter water can

User
 zakkir hussain Kharim on Jun 30, 2015
Last week i had bought a 25 litre water can from a local dealer in kundalahalli, bangalore named basavaraj. When i just started cutting the cap (the centre portion), i saw a black thing floating in the water. I left the can like that hoping i can saw it to the dealer. But this dealer rarely answers or picks up the phone, so could not inform him. The condition of the bottle/cans are also recently very bad. you call me at 8884100934 if you want more details...
Complaint comments Read comments Complaint category Food

Bisleri - Stinking adulterated water

User
 Nitin j naik on Jun 27, 2015
Travel safe drink water bisleri that was my health mantra Lately it has changed drastically was visiting our press in Lower Parel and being suffered from stomach infection just a week back requested the owner for bisleri water had a few sips and realised stinking smell emitting out of it. Checked in stinking smell from around two bottles out of three from one cartoon This was purchased from vendor at sath rasta in Mumbai We checked the batch it was May 15 I would request bisleri to immediately check the quality of water being sold under there name or is there own or duplicate...
Complaint comments Read comments Complaint category Food

Bisleri - Dust particles inside Bisleri 500 ml with added minerals bottle

User
 RamakrishnaVV on Jun 2, 2015
I saw dust particles inside Bisleri 500 ml water bottle. The company which i am working will provide water bottles. I observed the same in the bottle yesterday - 1st June 2015 and also today 2nd June 2015 also. I have attached the screenshot of the same....
Complaint comments Read comments Complaint category Other

Bisleri - Substandard water delivered to households [Resolved]

User
 Vinosh Babu James on May 29, 2015
Of late, we are receiving substandard water bottles from the vendor. He has also started to collect the bottle caps after delivery. He insists on the same, since he is fined INR 5/- otherwise. That raised our suspicion. When confronted, he also mentioned that Bisleri is supplying big companies with new bottles, and apartment complexes are only provided bottles like these !! I fear that the vendor is playing on us. It is highly possible that he is refilling the bottles. I had written to the Bisleri consumer forum. I have not heard from them over the last several days. I am raising this here as...
Complaint comments Read comments Complaint category Food

Bisleri - leaf like object floating inside 20 L Jar [Resolved]

User
 krishanmanral on May 25, 2015
We are using the Bisleri from past 3 months. We got the damaged 20ltr tins recent times. The quality of water is not good. I have the snaps of sealed 20 ltr can which has leaf like object floating inside, which was purchased from suvidha general store at Indirapuram. The jar itself seem too much used and we can't see clearly inside the bottle. I had requested for the testing of the sample....
Complaint comments Read comments [1] Complaint category Computers & Accessories

Bisleri - White layers floating in 20 ltrs water bottle

User
 SubhasmitaP on May 21, 2015
White layers found floating in water of 20 ltrs BISLERI bottle. The local supplier is not helpful at all to solve this issue, hence I have been trying to contact BISLERI customer care number and whenever I have called there is no response(022-20202020) I have kept the dirty water bottle aside and request BISLERI to help with this problem and change the water bottle asap. My contact: Subha- +91-7506242340 Looking forward to your help, so that you can continue serving your customers....
Complaint comments Read comments Complaint category Food

Bisleri - Dust Particles in 250 ml Pet Bottle.

User
 Sandeep Kawatra on May 17, 2015
Dust Particles were found in Pet Sealed 250ml Bisleri water bottle. I, mailed complaint to bisleri co.. Executive visited, seen bottle, answer was this is not much big issue, you can do whatever u want or go to consumer court. This is third time i m facing same problem. For first two times i have not complained. Now this time i m filling complaint. Now pls look to this matter and penalise the concerned person. Thanks Sandeep Kawatra 9811278848...
Complaint comments Read comments Complaint category Food

Bisleri - Regarding supply of Water bottles of 20 litres

User
 rahuliitm25 on Apr 25, 2015
Dealers owing bisleri dealership in Agra(Sikandra) are not providing water bottles (Bisleri 20 ltr.) . Mentioning their unavailabilty for the same. Besides the fact that same dealers are continuing with local RO water bottle supply in all near by areas. This is very disappointing and discouraging for all those regularly consuming bisleri water. There is a measure shift in the consumers because of regular irregularity in bisleri water bottle supply(As water is very necessary and basic need). Please take the necessary action . It is also degrading the brand value supplier or vendor mobile no.09368594207...
Complaint comments Read comments Complaint category Government Organizations

Bisleri - No Batch no/Mfd on/MRP on 5 liter jar cap

User
 nadgouda.y on Apr 20, 2015
I have purchased 5 liter Bisleri mineral water jar from Hotel sanman Belgaum karnataka on 20-04 2015.It is stated on the jar sticker that "Best for consumption within 3 months from date of manufacture. For Batch No/Manf on/MRP see the Jar cap. But even after close observation I could not find the details on the cap. Now please tell me How I have to arrive at the expiry date, and who is to be held responsible for any untoward incidence. The jar is bottled in your Maski (Dist Raichur) plant.This is not expected from trusted company like Bisleri.Please investigate in to the matter and take necessary...
Complaint comments Read comments Complaint category Products & Services

Bisleri - Fungus found in 20LTR Bisleri Water Jar

User
 Jeetendrajoshi on Apr 20, 2015
Dear Bisleri Team Please note that we are getting continues poor quality complaints in the Bisleri 20 ltr Jar supplied to our sites Recently we had food incident at our of the client site “ JINDAL “ and post which we had meeting on 16th April 15 at our Borivali office with with Mr.Nikhil Verma, Officer Quality Assurance to sensitize the Bisleri Team Now again we have received one more complaint from Sundowner VII, FINGUS found in 3 nos of 20 ltr jars. Details are as under 1. Bisleri water bolltle – 20 Ltrs Jar 2. Batch No – 087 ( DB/ AD) 3. Total supply qty 376 jars 4. Spoiled...
Complaint comments Read comments Complaint category Food

Bisleri - Water container very dirty and could have been the cause of water infection

User
 nkur84 on Apr 14, 2015
Water container very dirty and could have been the cause of water infection, there were layers of mud around the sealed container which i can not understand since it was sealed . This is very serious since they charge twice the amount than a local vendor and people assume safety when buying a bottled water can but they pack it with out cleaning the bottles !! Please take strict action against this....
Complaint comments Read comments Complaint category Food

Bisleri - 20ltr can has white mud

User
 ap.kodali on Mar 16, 2015
We have been using the Bisleri from past 4years. We got the damaged 20ltr tins recent times. The quality of water is not good. I have the snaps of sealed 20 ltr can which has lot of mud inside, which was purchased from Shoba super market at Hennuru bus depo. Then, I shifted to other depo (7day super market) at Kammanahalli main road. Just now, we observed white powder on top of the water. The sealed cap damaged (the white band). I have these snaps too. What I wanted to emphasize here is: the quality is decreasing tremendously. Please take the necessary steps @ Bangalore. Thanks for your...
Complaint comments Read comments [1] Complaint category Food

Bisleri - Drinking water is INTOLERABLY WORSE

User
 vellyy2012 on Mar 14, 2015
I am an esteemed customer of your Bisleri Brand (20 Llr) from Mid-April of 2014. However, the crates/containers were dirty but we did not say anything because the water was at normal quality. But, we are being bound to inform you that now, the quality of water is INTOLERABLY WORSE & lesser in quality than any other local brand present in the market. Bad odour of 'CHLORINE' & 'BUBBLES' as if it is contaminated or whatever and not ready to drink. The problem starts from a few months before when the company introduced newly labelled bottles. Is it the new policy of the company to inject...
Complaint comments Read comments Complaint category Products & Services

Bisleri - Bad smell like Fish Tank or Fungus water

User
 atif mian on Feb 14, 2015
HI

Today i bought a 20 Litr Bottle of bisleri water but it smells like lake water or fungus water or the water of fish tank so i went to the shop keeper and asked him to replace it but he refuses and mentioned that you can call the customer care center and register a complaint about it.I tried to call on your customer care numbers but no one picked up the call and i got the message that your working hours are 9 AM to 5 PM.

I thought tomorrow i will call the customer care center and then i bought a new 20 Liter bottle but it also smells same and now it becomes very...
Complaint comments Read comments Complaint category Other

Bisleri - Heavy fungus in sealed water bottle 250ml

User
 Rajeev Ohri79 on Feb 11, 2015
Dear Sir/Madam,

My name is Rajeev Ohri and I am owner of Contidrift International,
Ludhiana.I had purchase the box of sealed bisleri water bottles on 9
th of dec 2014 from Jamalpur chownk, Ludhiana, while I was travelling
with my family and at the time my kids were drinking the water of
bisleri, I saw big fungus in the water floating inside. It was very
shocking for me to see such kind of dust particles/heavy fungus inside
the bottle. same time I checked the expiry of bottle as it was not
expired .

To prevent any serious...
Complaint comments Read comments Complaint category Food

Bisleri - Heavy fungus in sealed bisleri water bottle 250ml

User
 Rajeev Ohri79 on Feb 11, 2015
Dear Sir/Madam,

My name is Rajeev Ohri and I am owner of Contidrift International, Ludhiana.I had purchase the box of sealed bisleri water bottles on 9 th of dec 2014 from Jamalpur chownk, Ludhiana, while I was travelling with my family and at the time my kids were drinking the water of bisleri, I saw big fungus in the water floating inside. It was very shocking for me to see such kind of dust particles/heavy fungus inside the bottle. same time I checked the expiry of bottle as it was not expired .

To prevent any serious health problem to my kids i went to doctor...
Complaint comments Read comments Complaint category Food

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