Bisleri International Customer Care
Bisleri International Pvt. Ltd.
Customer satisfaction rating: 15%
Submit a Complaint
145
COMPLAINTS

Bisleri International Customer Care

Bisleri International Pvt. Ltd.

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Address
Western Express Highway, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India - 400099

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
6
1

Phone:
Phone:
+91 22 6144 7000
[Head Office]
5
2
0
0
0
0
0
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+91 81 0662 2221
[Vishakapatnam]
0
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+91 99 6333 4456
[Vishakapatnam]
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0

Additional info
Contact Details & Contact Form

Ahmedabad
Plot No.2410/11, Phase – II Gidc, Chhatral, Tal. Kalol, Dist. Gandhinagar, Ahmedabad, Gujarat - 382729
Tel:
+91 95 8600 2222

Bangalore
29/33, Udaygiri Village, Devanhalli Taluk, Bengaluru, Karnataka - 562 110
Tel:
+91 99 0097 9899
+91 99 7252 8888

Chennai
7/3, Parivakkam Main Road, Leelavathi Nagar, Senneerkuppam, Poonamallee, Chennai, Tamilnadu - 600 056
Tel:
+91 44 2680 2065
+91 95 6627 7277
+91 44 2680 2066

Delhi
60, Shivaji Marg, New Delhi 110 015
Tel:
+91 11 2593 0240
+91 11 2593 0241

Goa
L-72, Verna Electronic City, Verna, Salcette, Goa 403722
Tel:
+91 99 2123 7676

Mumbai
Western Express Highway, Andheri (East), Mumbai - 400 099
Tel:
+91 22 2020 2020

Hyderabad
6-3-609/195, Second Floor, Anandnagar Colony, Khairathabad, Hyderabad, Andhra Pradesh - 500004
Tel:
+91 81 0662 2221

Jaipur
E-12/a, Road No. 1, Vishwakarma Industrial Area, Jaipur, Rajasthan - 302 013
Tel:
+91 14 1515 0000

Kerala
18/470, Near Yakkara Railway Gate, West Yakkara Palakkad Kerala - 678001
Tel:
+91 98 9555 5070

Kolkata
Flat 2A, Second Floor, 100 Jodhpur Park, Kolkata - 700068
Tel:
+91 33 6562 8156

Pune
Dhanraj Complex, Survey No: 55/8, Shop no 1, 2 ,3, 6, 7 & 8. Wadgaon Bk, Mumbai Bangalore Highway, Pune - 411041
Tel:
+91 80 0711 6161

Rudrapur
Plot No. 55 & 65, Sector 4, Iie, Pantnagar, Rudrapur District, Uttarakhand - 263 153
Tel:
+92 99 9719 6480

Sahibabad
19/1 A, Site 4,Industrial Area, Sahibabad, Gaziabad, Uttar Pradesh - 201 010
Tel:
+91 12 0277 7286
+91 12 0277 7287

Vishakapatnam
Maarikavalasa Village, Paradesipalem Post, Vishakapatnam, Andhra Pradesh - 531 163
Tel:
+91 99 6333 4456
+91 81 0662 2221

View More Information...

Customer satisfaction rating
15%
Complaints
145
Responses
27
Resolved
20
So far so good - The company responded to our notifications and is working on resolving complaints.

Bisleri International related photos (25)

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Bisleri International Customer Care related pictures (25)

Bisleri International Complaints & Reviews

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Bisleri International — Bad smell and taste

 Pooja Battagani on Jun 20, 2016
Respected Sir/Madam,

I had shifted to New Delhi from Chennai one month back. I buy 2 Litres of Bisleri (3 in number) daily for drinking. I love the taste and purity and had recommended my friends to go for this only. But today morning, my faith was tested. I got this 2 litre bottle from my regular shop. It was properly sealed. I opened it and to my surprise water tasted a bit weird. I was getting the smell of "mosquito repellant" like "Allout/ Goodnight liquid". It tasted also similarly. I was utterly disappointed because I had immense trust on this brand. Please look into this....
Complaint comments  Read comments [1]Complaint category Other

Bisleri International — Particle found in 500 ml bottle

 Siddharth85 on Jun 11, 2016
This is to inform you that I have found black particle in my Bisleri 500ml sealed bottle, I have purchased whole case of 20 bottles from local distributor . I am a regular user of Bisleri becos I am a cancer patient and doctor suggested me to drink healthy water ..being a good brand I trusted Bisleri ..is this kind of purity you are giving to consumers..I am at high risk in life ..this water can take my life very soon also.....
Complaint comments  Read comments [2]Complaint category Other

Bisleri International Pvt. Ltd. — Gave cheque on 26th may 2016 but till date no order place

 Suhas Ghanekar on Jun 6, 2016
We had gave cheque of deposit dated 26th may, as per communication with your representative delivery suppose to be made on last monday i. E.30th may, 2016. Regarding this i called him twice in last week he told that approval takes the time from mumbai office, now it is done so your order will processed & you will received order on coming monday i. E. 06th june 2016. But today also we didn't received the order placed by us.
Please communicate that it is possible for you to make delivery or not. If not please return us the cheque given by us....
Complaint comments  Read comments [1]Complaint category Tax Services

Bisleri International — Water worms in 20l water can

 VIDUSHI GUPTA on May 26, 2016
Hello sir/madam,
This is to bring to your notice regarding the purity of bisleri water bought 2 days back,
I ordered a 20 ltr can from my nearest store i. E quality mart kasturi nagar bangalore,
And i am very disappointed to find small water worms in it.
Bisleri is very trusted brand, and any sort of adulteration is not expected, i have the bill and video of the same. I complain to the store quality mart but no response, "its are health which matters", i hope i will get a positive response...
Complaint comments  Read comments [1]Complaint category Other

Bisleri International — 20 litres bottles availability

 kkapoor.pawan18.pk@gmail.com on May 24, 2016
Hi,

I am a regular buyer of bisler 20 ltrs. I buy at least 12 to 15 bottles a month. However due to lack of availability in our area retailers don't entertain us nor deliver it to us on time which at times is really difficult for us. Being such a valued bisleri customer we are treated like of no value. Why? Being a small scale buyer we are a kind of vendor for the company. Why can't we get it directly from company which will benefit us in terms of money and availability?

My name is pawan kapoor
Email: kapoor. Pawan18. Pk@gmail.com
Tel: +91 7303331007
Complaint comments  Read comments [1]Complaint category Products & Services

Bisleri International — Bisleri Dealer in Anna Nagar West, Chennai

 Ash87 on May 14, 2016
I am have been getting bisleri 20 ltrs cans delivered to my place from one bisleri dealer "Golden Agency" located at No 40, Thangam Colony, 6th avenue, Anna Nagar West, Chennai 600040. First off, they refuse to deliver 10 ltr cans to my place. Only 20 ltr cans are delivered, that too two or more. This is a problem because if I consume one can, I cannot get it replaced until I run out of water completely. Furthermore, the staff is rude and uncouth. I recently had a disagreement with them, upon which I returned my 10 ltr can and asked them to return my deposit which was 100 rupees. They gave me back...
Complaint comments  Read comments [4]Complaint category Products & Services

Bisleri — Contaminated water found spider in 20l bisleri bottle [Resolved]

 IDT on May 12, 2016
Hello!

we trust your brand and quality. We are drinking/ taking your bisleri water from a local vendor "guru kripa" for our school students in vasant kunj. Recently on 11th may 2016 we found a spider in the water. We were shocked and our students were afraid for their health and questioned our facilities health and hygiene.

Hope you take an action on this because we are going to report about this consumer court also. We are send ing you the picture of water and vendor address.

Best,
firoz haider
9891820626...
Complaint comments  Read comments [2]Complaint category Products & Services

Bisleri — Dead insect inside bottle [Resolved]

 vishwesh kumar singh on May 9, 2016
I found a dead insect in my bisleri 20 litre can.When i open the sealed bottle insect is floating there. When i try to contact your number is busy. You guys charge so much and what we get is insecurity.now i am worry about my health i was drinking bisleri from past a year ago. i don't know how they purify water . it is really a big concern .i am very disappointed with bisleri...
Complaint comments  Read comments [3]Complaint category Food

Bisleri — Cold drink lonata [Resolved]

 Doo be doo on Mar 20, 2016
I am a owner of the restaurant. I use to provide bisleri cold drinks to my customer. There is a mosquito inside the bottle. However the bottle seal was unbroken. I was ashamed in front of all the customers. i hv lost most of the customers and finacially and mentaly i was tortured. Going to fire a legal complaint against bisleri.
Thanks,
Doo be doo...
Complaint comments  Read comments Complaint category Food

Bisleri — Large black particles and fungus in bisleri 20 litres water bottle [Resolved]

 Sidhu15 on Mar 19, 2016
I bought Bisleri 20 litres water bottle. The water is contaminated with large black particles and fungus. Shame on Bisleri!...
Complaint comments  Read comments Complaint category Food

Bisleri International Pvt Ltd — Company asking the 20lts jar caps mandatorily

 Arul Kumar Palani on Feb 14, 2016
Hi,

I am a customer of bisleri mineral water, The Distrubutor is asking jar caps which is mandatory as Bisleri Company is insisted or else for every cap they are charging the Rs5.

As i am paying the mrp price which includes the cap also, So I request you to solve the issue asap.

Thanks and Regards,
AKP
9900127995...
Complaint comments  Read comments [1]Complaint category Food

Bisleri International — Dust particles inside the 11 water pet bottles of bisleri (Sealed) [Resolved]

 taveeshgoyal on Jan 26, 2016
It is very disheartened to say that the Bisleri which is one of the Trusted name and we use to blindly purchase the same ensuring purety is making fool of the public. I have 11 water pet bottles of bisleri (sealed) inside which dust particles are easily visible. Bisleri is playing with the life of the innocent people. The shopkeeper is not ready to give the cash bill- shopkeeper is replying that the bisleri officers have strictly instructed him not to produce the bill.
kindly help me by raising the issue and let this issue be come in front of the whole public so that noone in future will...
Complaint comments  Read comments [2]Complaint category Food

Bisleri — Smelled water in 20 ltr jar [Resolved]

 ankitvijay123 on Jan 17, 2016
On 16.01.16 we purchased 20 liter bisleri jar when we opened the jar there is pungent smell after that we drink that water three people suffering from stomach problem ....
Complaint comments  Read comments Complaint category Products & Services

Bisleri — Bad quality plastic inside water [Resolved]

 Chetan Mukund Joshi on Nov 4, 2015
I had been using #Bisleri since long. I found plastic waste material inside 20litre jar purchased at GB Road, Thane, Mumbai-400607. Reported barcode n batch to web site complaint page. Tried reaching 022 20202020, no response. Very Bad experience. I used to avoid any local vendor for Bisleri. How can we trust such brand with such findings??..Chetan Joshi- 7506 941204....
Complaint comments  Read comments Complaint category Food

Bisleri — Fake product [Resolved]

 aadi92y on Oct 28, 2015
Hi,

I had been using Bisleri 20L Jar for last 4-5 years in Delhi with full satisfaction. However once I moved to Gurgaon, I found there is a drastic change in the taste and quality. Further I observed that, there is no scratch card to test it's genuinity.

All the shopkeepers around Sector 21 or even through out the city are selling fake Bisleri products. When asked, they say "If you want to buy original, you have to pay Rs. 95 instead of 75 (that is fixed for the fake one)." I contacted Bisleri Gurgaon Office and complained about the same. But no body...
Complaint comments  Read comments [2]Complaint category Food

Bisleri — Not satisfied with the quality [Resolved]

 No Name123 on Oct 22, 2015
Hi, I regularly use Bisleri water 20 L. But I suspect if i get genuine Bisleri wate. The jars are not properly cleaned and sometimes mud at the bottom. How would I know genuine Bisleri ? Is there any measures taken by the company to help people get the correct and genuine product?...
Complaint comments  Read comments Complaint category Food

Bisleri — Availability [Resolved]

 kkapoor.pawan18.pk@gmail.com on Oct 6, 2015
My near by store keeper says as bisleri dealers do not give regular supply of 20 ltr bisleri bottle. I stay at Chickoowadi, near malwani church, malad west, Mumbai 400094. I regularly need at least 3 20ltr bottles a week and it's very difficult to find one close by and this is not good customer service and shopkeeper is smiling ur company rape....
Complaint comments  Read comments Complaint category Products & Services

Bisleri — Fake mineral water in sealed pack bottles [Resolved]

 damroo on Sep 16, 2015
We run a fitness centre with spa and salon where we have a cafe as well we keep buying 1 litre water bottles directly from bisleri van which comes and deliver bottle cartons at our place now we just got the new lot of water bottles in which not one or two bottles are filled with tap water but all of them are filled with tap water and they are properly sealed bottles. we are switching to kindly now after experiencing this kind of incident....
Complaint comments  Read comments Complaint category Products & Services

Bisleri — Kerosene Smell in 20 LTRS jar of Water [Resolved]

 Amank1988 on Jul 27, 2015
I bought a 20 LTR jar of Bisleri water from the distributor in Haridwar around 1 month back. Water is oduring like kerosene oil. I complained about the same with the customer care number provided on the Jar. Every time i call it was said that the jar will be replaced. 15 days has already been elapsed but no response has been recieved till now. It was quite surprising to note that how can they take it in such a casual manner....
Complaint comments  Read comments Complaint category Food

Bisleri — Contaminated water supply [Resolved]

 SM Sanjay More on Jul 20, 2015
We have been purchasing Bisleri Can 20 lt. from Purity Enterprises, Parel, Mumbai 12 Tel 24102851. This is second time we have received contaminated water. There are unknown objects are floating in the Can. Please take it seriously & act against the supplier. Also Replace the Can Immediately....
Complaint comments  Read comments Complaint category Food

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