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Bisleri International Complaints & Reviews

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Last updated Feb 28, 2024
Complaints 492
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Western Express Highway, Andheri (East)
Mumbai
Mumbai City District
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Bisleri International reviews & complaints page 5

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C
coola
Jul 28, 2022
Aug 24, 2022
This thread was updated on Aug 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

20 Ltr water can not picked up and Not received refund after 3 months

I have not received the refund even after 3 months from the termination of my subscrition. I have made many request through customer care and online(ORDER # BSLRE-047CH-904365). Bisleri has not picked up the water can(20 ltr) and has not refunded Rs 300(security payment for 2 cans)....
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M
MS MUTHU muthu
Jul 27, 2022
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supply issue. water not delivered.

Address:Govindhapuram--603204

Hi, this is muthu from 603204 location.
I am running supermarket .Bisleri supplier supply all type of water from your products weekly once. Now the supplier not picking my calls. Order also not deliverable...
I have 20 to 25 customer daily water supply for 20lit Bisleri can... Now the customers torched me... What I do???
Pls solve the issue..
[protected]...
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F
Fayaz146
from HYDERABAD, Andhra Pradesh
Jul 21, 2022
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Regarding water quality

Address:Hyderabad

I purchase Bisleri 20 ltrs water cans every week... But 2 times I got water with dirty smell... Whenever I complaint about it to shop owner they said once you broke the bottle seal we can't take it back......
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This is regarding the pickup order and second return order of empty water Bisleri cans.

1) BSLRE-003HY-1152915

2) BSLRE-003HY[protected]

As per your own policy the deposit will be returned within 48 hrs including of account closure.
Why has the deposit not been returned but canceled without my knowledge and even after raising new request of return empty jars there is no response or pick up...
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G
Gaurav047
from Bharatpur, Rajasthan
Jul 18, 2022
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Water jars not being delivered

Address:Bisleri international, Bangalore

I made a subscription of bisleri 20 litre water jars on 30th April, 2022.
Since then, only 4 orders have been delivered out of 26 orders.
I have raised numerous complaints with the customer care and the supplier, but the water delivery is not being resumed....
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P
prakashkabra
Jul 17, 2022
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Delivery of Online Order

I placed an order with Bisleri to deliver 5 ltr water jars. The order was placed on Thu and it was to be delivered on Friday. Since then I have called their customer care number twice and quite casually I am given another time by when it will be delivered. The vendor, VRISHTI BEVERAGESS PVT LTD who is suppose to deliver neither receives calls nor calls back. Bisleri customer service is closed on Sunday!! I guess no one drinks or required...
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Y
yogendrakapil
from Noida, Uttar Pradesh
Jul 16, 2022
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Supply of drinking water Bottles

Address:U-705, Homes -121 , Sector -121, Noida

Dear Sir,

Sub: Irregularity/Delay in Delivery of Water Bottle.
Ref: Order No. BSLRE-019NO-1058040

I undersigned wanted to bring into your notice the following difficulties being faced by me after unfortunately ordering to Bisleri:

I ordered 12-week x 3 bottles vide Order No. BSLRE-019-[protected][protected] dated 27/06/2022.
1. I set a schedule of delivery on coming Tuesday...
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R
ravikmrsingh
from Hyderabad, Telangana
Jul 15, 2022
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No delivery even after 5 days

Address:Hyderabad, Kondapur

I had ordered 2 water bottles on 11th of july. It was suposed to be delivered on 12th july. Oder Id BSLRE-003HY-1124203. It is not yet delivered. Have called customer care mkre than 10 times. No resultuon provided yet. Pathetic service. I will never order bisleri water bottles again....
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A
aksa james
from Chennai, Tamil Nadu
Jul 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Token advance refund still pending

Contacted customer care multiple times but have not received a proper response from them . They give the default response that they will notify concerned person. It's been 2 months and I keep contacting customer care but till now they have not refunded the deposit of 300rs.

Ticket ID: [protected]

Please request you to take action....
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P
Parthssharma
Jul 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective pump / no resolution but complaint closed

Hello,

I received a defective pump from bisleri a few weeks back. I lodged a complaint via email and a ticket no was generated [protected]. But there was no action on the ticket no and the distributer is also not willing to help. The customer care does not pick up the call no matter how many times you call and no matter how long you hold, in the end it gets automatically disconnected. This is the worst customer service experience...
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A
abhijeeth82
Jul 9, 2022
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Delivered unpurified water

Website:www.bisleri.com

I'm using bisleri water regularly for my house. i have purchased 20ltr 8 cans dated[protected] and today[protected] i saw some dust and so many leaf peice in the bottle which is already sealed, i have took videos and photos then im contact with seller and he said write complain on bisleri company....
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A
aakas11
from Mumbai, Maharashtra
Jul 8, 2022
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Fraud Ddizi

I ordered 2 bisleri jar vide order no. BSLRE-019NO-1099088 but from last 2 days the delivery boy didnt picking my call and everyday I receive message that it cannot be delivered without any specific reason. I called customer care, but they dont care. I mailed from my mailid [protected]@gmail.com but again no response. You are making fool my keeping our hard earned money without and not refunding, even not delivering our products. This is called...
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A
aksa james
from Chennai, Tamil Nadu
Jul 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Token advance refund

Address:Hyderabad

This is the second time I am raising the compliant since there was no action taken by Bisleri. After continously contacting customer care, after around 2 months the bisleri driver came and picked up the 2 cans. When I asked about the refund amount, he said I need to contact someone else and gave me a number. I contacted the number, first time he told they refund amount on Tuesday and Friday. I said okay and waited for it. But even after 2...
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S
SQH
from Hyderabad, Telangana
Jul 6, 2022
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Ordered 3 days ago the product hasn't been delivered until now

I ordered two 20 litre bisleri cans and an automatic dispenser from their app on 4th July at 13:47pm. Since, then every single day they send a pop up that the item has been shipped and will be delivered soon. And at the end of the day they gleefully just reschedule the delivery to the next day. It's been going on for 3 days and the items have not been delivered. Please do the needful. I've already paid for the items...feeling like I've been...
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Bisleri is setting thier own sla with customer service representative making excuses of ten days to pick up empty bisleri water cans ? Are you running some other buddies or what are you trying to do by trying to stop repayment or return of bisleri water cans. Is your website information completely false?

Kindly let me know if you intent to pick up the empty water cans from bisleri...
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D
Dr.Runvijay Prajapati
Jun 28, 2022
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Not deliver product

Address:Bandra West, mumbai 400050

Hi
I ordered one umbrella ☂️ from bisleri App on 8th June 2022. My order number is ORDER # BSLRE-008MU-961939 . delivery time was 8-10 days and I paid through online. I called 3times to customer care but still not received my order and not refund my money!
May I need to approach consumer portal?
Thanks & regards
Runvijay...
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A
Agilan4691
from Chennai, Tamil Nadu
Jun 27, 2022
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Unethical Behaviour

I placed an Order for two 20litre water cans on 13th June of 2022. Order ID #BSLRE-047CH-989417. it's the 27th today and till now I have not received the cans. I tried calling the delivery agent [Rajesh, Phone #[protected]], Several times but he never picked up my call. He just kept rescheduling the delivery date for up to 7-8 days, and then He kept canceling my order four times without even my knowledge. I reached out to customer care via...
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aksa james
from Chennai, Tamil Nadu
Jun 26, 2022
Jul 2, 2022
This thread was updated on Jul 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Token advance return

I am waiting for the advance amount 300 rs refund for almost 2 months now. Contacted customer care multiple times.. whenever they respond they say wait 5 days and nothing happens.
They have updated false information on the site about advance amount return policy.
I have no idea why someone can't come and get the empty cans and give the return. Instead they are too quick to collect the advance amount from customers.
br...
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A
Ashwin Mrigasya
Jun 24, 2022
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Products undelivered

Address:bisleri international pvt. ltd.7/3, parivakkam main road,leelavathi nagar, senneerkuppam, poonamallee,chennai, tamilnadu - 600056

Ive ordered two 20ltrs bisleri can and one bisleri tap and bisleri stand on june 20th . and the 20ltrs can was delivered on 21st june. but stand and tap has not delivered yet. but it shows delivered on their website. they had only online payment option, no refund or cancelation, i tried calling customer care several times but it never connect to them. no response from agencies. i need my refund or my order delivered....
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T
TarunArora1602
Jun 23, 2022
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No delivery, no update

I has ordered 2 cans of Bisleri. They never got delivered. Customer care also not responding to calls or emails. The delivery persons phone is also switched off. This is a fraud that the company is doing. No response at all...
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