Blackberry — Manufacturing defect/services

Mar 13, 2014

Updated by er.manishkatta Dear Sir,
Namaskar!!
I am a blackberry customer last 5 years. I have purchased blackberry bold 9790 in Sept 2013 in Rs 23500/-. After purchasing of blackberry handset. I have facing some technical problems (like battery issue, Eco Problem, Network drop) .when i have submitted my handset in service centre in Oct 2013. Service centre executive says that" it will take 3 days. After 3 days when i got my mobile from service centre Eco Problem & Network drop problem remain same .when i go again service centre in Nov 2013 for same problem. Service centre executive says that "your handset will go Bangalore for high level repair and it will take 15 days. After 15 days when i got my handset from service centre. Again issues are same. But this time due to busy schedule i could not go again service centre that time. In March when i go again service centre again service centre executive says that "Again your handset gone to Bangalore for high level Repair and it will take 15 days.
But this time it’s not tolerable. I am mentally disturbed.
Please do needful.
If you can help me please help me.
I humble request to you Please help me in refund process my money from blackberry.

Warm regards,
Manish gupta
[protected]
er.[protected]@hotmail.com