Blackberry — Mic not working - poor services

Address:

Gurgaon, Haryana

Hi Team,

I had submitted my phone Blackberry Z3 to Gurgaon Expert Center which had Microphone "not working" issue under the job sheet number "[protected]" dated 05/03/2015. Job sheet attached for reference.

As per job sheet, expected return date is 07/03/2015 however, no update on that so far and I am unable to track it online.

I went to their Expert Center
"HCL Infosystems Limited
Parasnath Building, Ground Floor, Sector-14, Old Gurgaon Road,
Opp to Motorola building, Gurgaon, Pin-122001.
City: Gurgaon" to check the status. Then, available front staff casually said wait for 25 days at least as sent to head office and no stock available. On the top on it they made a stinker that November-December case are still pending. Are trying to say that Blackberry (international Brand) is Very Fast servicing their customers or they are telling me that I made a mistake buying BB phone. If stock is not available then this is BB problem or they should shut down the manufacturing of good like this one.

I had been using BB for last 4 years and this time they are screwing their loyal customer and spreading how good Blackberry Boys Serving to their customer.

If anyone alive and human is reading it act ASAP otherwise I will be putting and sharing my Awesome experience everywhere on net and make a mark on your reputation.

Please put it on priority the date when I will get my phone back with working condition.

Awaiting your response as suffering badly with the late services.

Note: Stop making customer fool by the name of brand and services dirt. You are as good as Chinese Imported phone company.

No Thanks
Arun Jha
jha.[protected]@gmail.com
+91-[protected]