Blue Dart — Deliberate delay in delivery of shipment

Address:

Ahmedabad, Gujarat

My shipment SBI CREDIT CARD arrived at your facility at Ahmedabad on 14/8/2015, when I checked the status on your Tracking Website, It showed that my address is out of Delivery area, I would like to clear it that I have received shipments from Blue Dart at same address many times, At this location we are having Office of ADANI group which is a regular client of Blue Dart, On checking the status I called the customer care executive who assured me that shipment will be delivered by Monday 17/08/2015. On 17/08/2015 when I called Blue dart Customer Care Ahmedabad again I was assured that I will get the shipment today (17/08/2015), After Waiting for a long time I decided to reconfirm whether the Shipment is out for delivery or not, to which Blue Dart customer service executive replied That the area is out of delivery area and they are reluctant to deliver my shipment, I am unable to understand that for one shipment area is out of delivery area, But everyday Blue dart Delivery boy visit the Adani Campus, Moreover the address is known to Blue Dart before accepting the shipment so they can refuse the client at that time only, that they are not having Service in given area, I have received credit card from Axis Bank and HDFC bank at this location only, I don’t know why this time Blue dart is doing all this, As a brand Blue dart we never expect varying statements and this type of behavior, harassment, Every time i called i got to hear a new statement from Blue Dart Executive, they are behaving in an Unprofessional way