Blue Dart Express — Complaint against delivering process

Address:Kolkata, West Bengal, 700085

HDFC Bank sent me a courier, waybill number [protected] which I needed urgently. Courier reached Calcutta Hub on 4th December, 2016. But they didn't deliver it. As on 09.12.2016 asking them the reason for this, they said that the complete address is not mentioned on the packet and there is no contact number of the addressee also. But, I know my complete address was clearly mentioned on the packet. When I inquired about the reason for not delivering...
Immediate action will be highly appreciated.
Thanking you,
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Blue Dart Express customer support has been notified about the posted complaint.
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Dear Customer,

I request you to share your account/customer Id/card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU10121684 in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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