Blue Dart Express — Courier not delivered on given date

Address:	500007
Website:	www.bluedart.com

Courier booked on 13th of Jan' 2016, and as per blue Dart Website it was going to be delivered on 16th Jan, @ 3-4 PM, to confirm the same i contacted the customer service of blue dart and as per there representative it will be delivered before 7 pm, i cancelled all my assignments, and i was waiting till 9 PM the courier boy not came, i contacted again to the costumer service at 7 PM she said due to bulk orders and on Sunday the office is going to be closed therefore it is going to take sometime. I wait for my courier till 9 PM but the courier boy didn't came. Then i tried to call customer care service but the office was closed. Then i checked in blue dart website the status was "CONSIGNEE NOT AVAILABLE". On dated 16 JAN 2016. They wasted my time n gave me fake promises. For reference this is my WAYBILL NO. [protected].