[Resolved]  Blue Dart Express — Courier not received

Address:560040
Website:www.bluedart.com

I had a courier from my bank (Waybill no.- [protected]) which was to be delivered on 7th June. I received a call from the customer delivery person who asked me for the landmark. I guided him and he said he will deliver it the same day. I called him up on 7th evening as I did not receive the courier and he did not receive my call. I have called him more than 20 times (in 2 days); neither he picked the call, nor called me back. The status of the courier is "Consignee'S Address Unlocatable/Landmark Needed" in the blue dart website. Even after I detailed him about locating the address, if this is the status; why should people send couriers through blue dart. This is not the first time I am facing such an issue with blue dart. More than 80% of the times, I received a courier through bluedart, the courier has been returned stating similar reasons. I fail to understand that why on earth only blue dart guys are having issues in finding my address. I have received couriers from almost all courier companies and none had such issues. With such being the state of service of blue dart, its a pity that most of the banks and companies still use blue dart for their courier services!!! Wake up people, there are much better courier service providers than blue dart in this world!!!
Was this information helpful?
No (0)
Yes (0)
Jun 10, 2016
Complaint marked as Resolved 
Thank you consumer complaints website, the issue is resolved now. A new courier guy called me up and delivered the courier. I am really grateful to your website as everytime when I registered a complaint with a service issue, I have got it resolved within the next couple of days. I am sure without your help, I would not have received my courier as it would have been sent back with some stupid reason. Thank you once again!! You rock!!!
Blue Dart Express customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Blue Dart Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    10468
    Pending
    0
    Resolved
    935
    Blue Dart Express Phone
    +91 79 6612 1212
    Blue Dart Express Address
    Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
    View all Blue Dart Express contact information