Blue Dart Express — Delivery not done at home although address along with mobile no provided.

Address:Dibrugarh, Assam, 786001

I sent a document from Bhubaneswar on 9/3/2016 to my home address at Dibrugarh, Assam. I gave the full address along with contact no. but still the courier is not delivered and when I called the blue dart courier office located at sunny court, dibrugarh today i.e. 12/3/2016, they told me to collect it from their office within 6 P.M.. My consignment no. is [protected]. Why such a poor services with so high delivery amount.
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